Windows 10 Need to cancel a cox cable account and backup email, but it's NOT stored locally

  • Thread starter Thread starter starmusicbh
  • Start date Start date
S

starmusicbh

My elderly dad is locked down in a senior facility that I cannot enter to help with his computer directly.

Before moving there, he had a Cox cable email account that we need to close, but I want to make sure old mail is accessible.

He used Microsoft Mail on his Win10 computer that he still has with him.


Though posted msgs online say "Win Mail stores email locally--just back up the .eml file",

I wanted to prove it first. And many of those comments are years old.

We disabled his internet and tried to access old mail, either in Inbox or SENT folder.

The oldest that showed was only 2 months old, and at the bottom

of the list it says something like "to see more, search online".

Of course, clicking that with no inet had no results.

We turned his inet back on, and years of email showed up.


So it seems pretty clear that email history is on the server and NOT stored on his hard drive.


How can I make sure all the history is downloaded so we have it available for historical lookups later?


Thanks.

Continue reading...
 
Back
Top