Windows 10 New NetGear WiFi Firewall, important to have or not to have?

  • Thread starter Thread starter VoHo
  • Start date Start date
V

VoHo

My background story:

Have a NetGear WiFi I have used for several yrs. & despite a hack to WiFi not too long ago, tried to change the password to no avail, as it was suggested for security. The router was strictly private use. So used it w/o any problems.

Because of 2 walls and 2 corners, the WiFi signal was weak in L.R. & D.R for 3 devices.

I bo't a NetGear extender.

However, trying to follow the directions of getting it hooked up was frustrating, to say the least, so tried to go to NetGear's web site.

Login went fine and was able to register the new device along w/my other 2 devices (registered some yrs. ago). Then went on a hunt what I thought was still NetGear's website. However, it kept asking me to "signin" which I tried multiple times but I received a RED "error" reply! Now I'm stressed!

I "googled" NetGear WiFi extender & got some choices. I chose an URL w/the word CNET w/in the address as I felt it would be safe.

Got on a webpage & during "chat" was hoping to have help to set up the extender but was told I had to work w/a tech by phone. (Using the phone is truly an exhausting stress due to my bad hearing so was really DREADING it but decided to make a go of it.)

Got a man w/either an English accent or Australian accent. He got onto my computer & had me plugging device in one place & next, etc. and several hours later it was hooked up.\

However at the end I was transferred to accounting &, exhausted, I was sold a WiFi Firewall for lifetime $250.00!!

My Question:

Second tho'ts, if I'd been "had"? Thus is this necessary or not? Does Defender take care of it or as the guy told me, did I need to set up a specific firewall for the WiFI (altho' I was under the impression it already had one)!

Additional Info:

This morning when I turned on my PC a window came titled "Windows Defender Firewall has blocked some features of this app....(blocked some features of NETGEAR Genie on all public and private networks) Name: NETGEAR Genie Publisher: NETGEAR, Inc.

Path: C:\program files\netgear genie\bin\netgeargenie.exe

It asks if I want to "allow access" or "cancel". (because of my indecision I clicked on the blue print "What are the risks of allowing an app through a firewall?"

And eventually ended up here!

Sincerely,

Von

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