A
Anon7mous
My system: (Brand new):
Monitor: Acer Nitro XV272UP
Motherboard: Asus TUF x570 plus with Wi Fi updated to newest bios 1.2
CPU: Ryzen 3700X
GPU: Sapphire Pulse 5700 XT (19.9.2 - Recommended version)
PSU: Corsair RMx 650 W
Windows 10 (up to date)
The Problem:
So this happens completely randomly (mostly while I'm in desktop) my screen goes black and my PC is still running but unresponsive. After like half a minute I can start hearing my clicks or apps but the screen remains black. After the initial black screen everything freezes but after a while the PC resumes (at least the audio and the controls) but the monitor has no signal. This hasn't happened once while I was gaming, only when I'm idle, browsing or watching something. So I went to check with the event viewer and there are multiple critical level and error level issues. I'll list some of them.
1. "Critical Level. The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem. User-mode Driver problems. Task Category: User-Mode Driver Problems"
2. Critical Level: ""A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices." - Task Category: User-Mode Driver Problems"
3. Error Level. "The AMD External Events Utility service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion"
4. Error Level. "A timeout was reached (45000 milliseconds) while waiting for the AMD External Events Utility service to connect"
5. Error Level. "Audit events have been dropped by the transport. 0"
6. Error Level. "Failed with 0x490 modifying AppModel Runtime status for package Microsoft.NET.Native.Framework.1.3_1.3.24211.0_x86__8wekyb3d8bbwe for user FRACTAL\Nino (current status = 0x0, desired status = 0x20)"
7... And there are like 100x of warnings: "An error was detected on device \Device\Harddisk2\DR4 during a paging operation."
What I've tried:
It's really frustrating that this is happening like 3 days after I've built my PC. I don't even know where to start looking for the cause of this problem. How can I fix my drivers when they are up to date?
Any ideas and suggestions would be appreciated.
Continue reading...
Monitor: Acer Nitro XV272UP
Motherboard: Asus TUF x570 plus with Wi Fi updated to newest bios 1.2
CPU: Ryzen 3700X
GPU: Sapphire Pulse 5700 XT (19.9.2 - Recommended version)
PSU: Corsair RMx 650 W
Windows 10 (up to date)
The Problem:
So this happens completely randomly (mostly while I'm in desktop) my screen goes black and my PC is still running but unresponsive. After like half a minute I can start hearing my clicks or apps but the screen remains black. After the initial black screen everything freezes but after a while the PC resumes (at least the audio and the controls) but the monitor has no signal. This hasn't happened once while I was gaming, only when I'm idle, browsing or watching something. So I went to check with the event viewer and there are multiple critical level and error level issues. I'll list some of them.
1. "Critical Level. The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem. User-mode Driver problems. Task Category: User-Mode Driver Problems"
2. Critical Level: ""A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices." - Task Category: User-Mode Driver Problems"
3. Error Level. "The AMD External Events Utility service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion"
4. Error Level. "A timeout was reached (45000 milliseconds) while waiting for the AMD External Events Utility service to connect"
5. Error Level. "Audit events have been dropped by the transport. 0"
6. Error Level. "Failed with 0x490 modifying AppModel Runtime status for package Microsoft.NET.Native.Framework.1.3_1.3.24211.0_x86__8wekyb3d8bbwe for user FRACTAL\Nino (current status = 0x0, desired status = 0x20)"
7... And there are like 100x of warnings: "An error was detected on device \Device\Harddisk2\DR4 during a paging operation."
What I've tried:
- Updating all drivers to recommended versions (including bios). Had no effect at all.
- Stress testing CPU and GPU - everything is fine, the noise and the temps are normal. I used furmark and prime95
- Unplugging the HDMI cable and plugging it back in. I want to note that my monitor came with only 1 HDMI cable and my graphics card has only one slot that supports "that" type of a HDMI cable. So basically I couldn't connect anything wrong cause there is only one way of doing it
- Turning sleep mode off and on. This had no effect. The PC and the monitor both wake up normally from sleep mode
It's really frustrating that this is happening like 3 days after I've built my PC. I don't even know where to start looking for the cause of this problem. How can I fix my drivers when they are up to date?
Any ideas and suggestions would be appreciated.
Continue reading...