F
FrankyMacky
Under `Printers and Scanners`, I see the following devices:
* Fax
* HP PSC 750
* Microsoft Print to PDF
* Microsoft XPX Document Writer
* OneNote
No matter which one I click on, I am presented with the same two buttons: `Open queue` and `Manage`. No matter which button I press, nothing happens. If I double-click the device itself, nothing happens.
On the other hand, under `Bluetooth & other devices`, there is a `Devices and printers` which mysteriously can't be found if I type in either `printers` or `devices`. If I click on that, I get a `Devices and Printers` panel showing the same devices as above. I can actually double-click `HP PSC 750` and scan something.
Why are there two different panels showing the same devices?
In Windows 10, is one more authoritative than the other?
Is the `Printers and Scanners` window *supposed* to be unresponsive?
BACKGROUND
I am on Windows 10 Pro 64-bit. In case the following might be relevant, I spent the last week trying to get the `HP PSC 750` recognized on this new Windows 10 laptop. I went to their "Universal Print Driver for Windows" (HP Universal Print Driver for Windows Software and Driver Downloads | HP® Customer Support) and installed the "USB Driver", which enabled printing but not scanning. Finally, I enabled "Receive updates for other Microsoft products..." under "Advanced options" for Windows updates and initiated an update. That enabled printing *and* scanning after unplugging and replugging the USB cable. I'm not sure if any of these steps might have caused the `Printers and Scanners` panel to be unresponsive.
Continue reading...
* Fax
* HP PSC 750
* Microsoft Print to PDF
* Microsoft XPX Document Writer
* OneNote
No matter which one I click on, I am presented with the same two buttons: `Open queue` and `Manage`. No matter which button I press, nothing happens. If I double-click the device itself, nothing happens.
On the other hand, under `Bluetooth & other devices`, there is a `Devices and printers` which mysteriously can't be found if I type in either `printers` or `devices`. If I click on that, I get a `Devices and Printers` panel showing the same devices as above. I can actually double-click `HP PSC 750` and scan something.
Why are there two different panels showing the same devices?
In Windows 10, is one more authoritative than the other?
Is the `Printers and Scanners` window *supposed* to be unresponsive?
BACKGROUND
I am on Windows 10 Pro 64-bit. In case the following might be relevant, I spent the last week trying to get the `HP PSC 750` recognized on this new Windows 10 laptop. I went to their "Universal Print Driver for Windows" (HP Universal Print Driver for Windows Software and Driver Downloads | HP® Customer Support) and installed the "USB Driver", which enabled printing but not scanning. Finally, I enabled "Receive updates for other Microsoft products..." under "Advanced options" for Windows updates and initiated an update. That enabled printing *and* scanning after unplugging and replugging the USB cable. I'm not sure if any of these steps might have caused the `Printers and Scanners` panel to be unresponsive.
Continue reading...