L
LadyMartel4000
I have a really big problem with my computer.
This computer used to belong to a friend of mine but she got a new one and
gave the old one to me. According to her and my cousin, they reformatted so
it would be as good as new.
Sure, the computer was all good except one thing was and still is missing.
No sound.
I searched all over the net for drivers, forums, error messages etc etc. Ran
through the sound troubleshooter-what feels like a million times which hasn't
helped me at all! I've got speakers but they still don't seem to work with
the computer, so I've figured out that it is some driver problem. Funny thing
is, my friend said that she originally did have sound.
After about five months later my dad went through the computer and said that
the computer was actually missing some files. He also did say that I
mentioned that my friend had her computers all linked up, my two computers
however are not. So he thought that maybe the computer was waiting for
something. Waiting for a signal from 'another computer'. I then though, 'ok,
I'll reformat it'. I put the stuff I wanted to keep on my 8GB USB and
reformatted it. While I was putting the stuff from my computer onto the USB
however, a message came up saying that my mp4 that was linked to my computer
had malfunctioned. No, it's not broken, my computer thinks it is but it still
charges and works perfectly fine.
Anyway-reformatted it-thought maybe sound will start playing...
.....No, I'm still getting the same THREE MIXED MESSAGES FROM THE COMPUTER!
And on top of that my mp4 has still 'malfunctioned' as well as my USB. My
USB works perfectly fine on the normal school computers! I've gone through
Windows Update-it says that there is nothing left for me to download. There
is no more security updates etc etc. What I did notice though that it
downloaded a PCI SoftV92 Speakerphone Modem. Not sure if it has any
connections to sound but thought I should mention it. I DO however have a
question/exclaimation mark on Multimedia Audio Controller-just like before I
reformatted the computer. It says that: 'The drivers for this device are not
installed. (Code 28) To reinstall the drivers for this device, click
Reinstall Driver.' Did that but it says that the wizard can not find the
software. I've uninstalled it and reinstalled it but still nothing. My
computer keeps bugging me with a message 'found new hardware' if it isn't
installed which is starting to really annoy me. I do have Audio Codecs,
Legacy Audio Drivers, Media Control Devices, Standard Game Port, Unimodem
Half-Duplex Audio Device and Video Codecs installed and are working 'fine'
according to the computer. The computer does make those little 'beep' noisea
when I'm closing something off but it isn't coming from the speakers.
The mixed messages that I'm getting from the computer are:
From Windows Media Player 11: Windows Media Player cannot play the file
because there is a problem with your sound device. There might not be a sound
device installed on your computer, it might be in use by another program, or
it might not be functioning properly.
From Sounds and Audio Properities:
Volume Tab: No Audio Device.
Audio Tab: Sound Playback: Default Device: Modem #0 Line Playback; Sound
Recording Default Device: Modem #0 Line
Record.
Voice Tab: Voice Playback: Modem #0 Line Playback; Voice Recording: Modem #0
Line
Record.
Advanced Volume Controls: No mixer available (a message comes up but that's
just the summary of it)
Sound Record: Another application is recording audio. Stop recording with
this other application and then try to record with Sound Recorder again.
This is all of the infomation that I have on my computer: (Got this BEFORE I
REFORMATTED THE COMPUTER-but it should still be very similar)
COMPUTER IDENTIFIED AS:
Machine: ASUS
Product Line: A7 SERIES
Product model still however unidentified.
Computer Profile Summary
Computer Name:
Mycomputer (in MSHOME)
Profile Date:
Thursday, July 16, 2009 8:58:52 PM
Advisor Version:
8.1b
Windows Logon:
The Computer
Operating System
System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
No details available
Processor a
Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded
Board: ASUSTeK Computer INC. P4SGX-MX REV 2.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4SGX-MX ACPI BIOS Revision 1005 06/11/2003
Drives
Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
25.50 Gigabytes Hard Drive Free Space
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 5JX32XNL, rev 3.06, SMART
Status: Healthy
224 Megabytes Usable Installed Memory
Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Slot 'DIMM 4' is Empty
Local Drive Volumes
c: (NTFS on drive 0)
40.01 GB
25.50 GB free
Network Drives
None detected
Users (mouse over user name for details)
Printers
local user accounts
last logon
The Computer
7/16/2009 8:27:06 PM
(admin)
local system accounts
Administrator
never
(admin)
ASPNET
never
Guest
never
HelpAssistant
never
SUPPORT_388945a0
never
Marks a disabled account; Marks a locked account
Microsoft Office Document Image Writer Driver
on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer
on XPSPort:
Controllers
Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
SiS 650 [Display adapter]
LG 00S [Monitor] (16.3"vis, October 2001)
Bus Adapters
Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller
Standard Game Port
Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top]
new Group Policies
No details available
None discovered
Communications
Other Devices
PCI SoftV92 Speakerphone Modem
SiS 900-Based PCI Fast Ethernet Adapter
primary
Auto IP Address:
10.0.0.2 / 24
Gateway:
10.0.0.138
Dhcp Server:
10.0.0.138
Physical Address:
00:0C:6E:A9:59:24
Networking Dns Server:
10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
00.5721.5145
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5512
Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,6.05.2600.5512
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.5512
Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.5512
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
Uncompressed Domain Shot Detection
Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5596
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5596
Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5596
XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5596
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5596
File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5596
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512
BDA MPEG2 Transport Information
Filter,0x00200000,1,0,psisrndr.ax,6.05.0001.0900
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5596
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003
WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.0000.0900
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512
Indeo® video 5.10 Compression
Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.5596
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo
This computer used to belong to a friend of mine but she got a new one and
gave the old one to me. According to her and my cousin, they reformatted so
it would be as good as new.
Sure, the computer was all good except one thing was and still is missing.
No sound.
I searched all over the net for drivers, forums, error messages etc etc. Ran
through the sound troubleshooter-what feels like a million times which hasn't
helped me at all! I've got speakers but they still don't seem to work with
the computer, so I've figured out that it is some driver problem. Funny thing
is, my friend said that she originally did have sound.
After about five months later my dad went through the computer and said that
the computer was actually missing some files. He also did say that I
mentioned that my friend had her computers all linked up, my two computers
however are not. So he thought that maybe the computer was waiting for
something. Waiting for a signal from 'another computer'. I then though, 'ok,
I'll reformat it'. I put the stuff I wanted to keep on my 8GB USB and
reformatted it. While I was putting the stuff from my computer onto the USB
however, a message came up saying that my mp4 that was linked to my computer
had malfunctioned. No, it's not broken, my computer thinks it is but it still
charges and works perfectly fine.
Anyway-reformatted it-thought maybe sound will start playing...
.....No, I'm still getting the same THREE MIXED MESSAGES FROM THE COMPUTER!
And on top of that my mp4 has still 'malfunctioned' as well as my USB. My
USB works perfectly fine on the normal school computers! I've gone through
Windows Update-it says that there is nothing left for me to download. There
is no more security updates etc etc. What I did notice though that it
downloaded a PCI SoftV92 Speakerphone Modem. Not sure if it has any
connections to sound but thought I should mention it. I DO however have a
question/exclaimation mark on Multimedia Audio Controller-just like before I
reformatted the computer. It says that: 'The drivers for this device are not
installed. (Code 28) To reinstall the drivers for this device, click
Reinstall Driver.' Did that but it says that the wizard can not find the
software. I've uninstalled it and reinstalled it but still nothing. My
computer keeps bugging me with a message 'found new hardware' if it isn't
installed which is starting to really annoy me. I do have Audio Codecs,
Legacy Audio Drivers, Media Control Devices, Standard Game Port, Unimodem
Half-Duplex Audio Device and Video Codecs installed and are working 'fine'
according to the computer. The computer does make those little 'beep' noisea
when I'm closing something off but it isn't coming from the speakers.
The mixed messages that I'm getting from the computer are:
From Windows Media Player 11: Windows Media Player cannot play the file
because there is a problem with your sound device. There might not be a sound
device installed on your computer, it might be in use by another program, or
it might not be functioning properly.
From Sounds and Audio Properities:
Volume Tab: No Audio Device.
Audio Tab: Sound Playback: Default Device: Modem #0 Line Playback; Sound
Recording Default Device: Modem #0 Line
Record.
Voice Tab: Voice Playback: Modem #0 Line Playback; Voice Recording: Modem #0
Line
Record.
Advanced Volume Controls: No mixer available (a message comes up but that's
just the summary of it)
Sound Record: Another application is recording audio. Stop recording with
this other application and then try to record with Sound Recorder again.
This is all of the infomation that I have on my computer: (Got this BEFORE I
REFORMATTED THE COMPUTER-but it should still be very similar)
COMPUTER IDENTIFIED AS:
Machine: ASUS
Product Line: A7 SERIES
Product model still however unidentified.
Computer Profile Summary
Computer Name:
Mycomputer (in MSHOME)
Profile Date:
Thursday, July 16, 2009 8:58:52 PM
Advisor Version:
8.1b
Windows Logon:
The Computer
Operating System
System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)
No details available
Processor a
Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded
Board: ASUSTeK Computer INC. P4SGX-MX REV 2.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS P4SGX-MX ACPI BIOS Revision 1005 06/11/2003
Drives
Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
25.50 Gigabytes Hard Drive Free Space
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST340014A [Hard drive] (40.02 GB) -- drive 0, s/n 5JX32XNL, rev 3.06, SMART
Status: Healthy
224 Megabytes Usable Installed Memory
Slot 'DIMM 1' has 256 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Slot 'DIMM 4' is Empty
Local Drive Volumes
c: (NTFS on drive 0)
40.01 GB
25.50 GB free
Network Drives
None detected
Users (mouse over user name for details)
Printers
local user accounts
last logon
The Computer
7/16/2009 8:27:06 PM
(admin)
local system accounts
Administrator
never
(admin)
ASPNET
never
Guest
never
HelpAssistant
never
SUPPORT_388945a0
never
Marks a disabled account; Marks a locked account
Microsoft Office Document Image Writer Driver
on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer
on XPSPort:
Controllers
Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller
SiS 650 [Display adapter]
LG 00S [Monitor] (16.3"vis, October 2001)
Bus Adapters
Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller
Standard Game Port
Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top]
new Group Policies
No details available
None discovered
Communications
Other Devices
PCI SoftV92 Speakerphone Modem
SiS 900-Based PCI Fast Ethernet Adapter
primary
Auto IP Address:
10.0.0.2 / 24
Gateway:
10.0.0.138
Dhcp Server:
10.0.0.138
Physical Address:
00:0C:6E:A9:59:24
Networking Dns Server:
10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
00.5721.5145
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5512
Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,6.05.2600.5512
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.5512
Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.5512
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
Uncompressed Domain Shot Detection
Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5596
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5596
Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596
File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5596
XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145
AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5596
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5596
File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5596
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512
BDA MPEG2 Transport Information
Filter,0x00200000,1,0,psisrndr.ax,6.05.0001.0900
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5596
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003
WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.0000.0900
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.0000.0900
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512
Indeo® video 5.10 Compression
Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.5596
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512
Intel Indeo
DFF39B2-C6E1-4D9F-9F19-1DC8A33379D9@microsoft.com...