Windows 10 Normal, predictable video (only) freezing.. Should I be concerned?

  • Thread starter Thread starter JamesCompton2
  • Start date Start date
J

JamesCompton2

Only occurs after around 2-3+ hours of use, the more heavily the computer is used the quicker it happens.

But it happens at least once a day no matter what.

Must restart to get video to play again. It's any video on any platform, website, app, etc.

I figure it may have something to do with the temp folder piling up perhaps but I just want to know if there are any known issues relating to this or if there is any other way to alleviate it and avoid restarting at inconvenient times?

It's just kind of annoying to have to quit all my work to restart my computer to watch a 30 second video.

Windows10 Home

21277.1000

(Also occurred on all prior versions back to 1809)

System summary page below just in case that helps.

More info on request.


OS Name Microsoft Windows 10 Home Insider Preview

Version 10.0.21277 Build 21277

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-RKVAHAF

System Manufacturer Gigabyte Technology Co., Ltd.

System Model B365M DS3H WIFI

System Type x64-based PC

System SKU Default string

Processor Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz, 2904 Mhz, 6 Core(s), 6 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F2b Y1, 12/17/2019

SMBIOS Version 3.1

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product B365M DS3H WIFI

BaseBoard Version x.x

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume7

Locale United States

Hardware Abstraction Layer Version = "10.0.21277.1000"

Time Zone Central Standard Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 23.8 GB

Total Virtual Memory 36.7 GB

Available Virtual Memory 26.8 GB

Page File Space 4.75 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Running

Virtualization-based security Required Security Properties

Virtualization-based security Available Security Properties Base Virtualization Support, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control

Virtualization-based security Services Configured

Virtualization-based security Services Running

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

A hypervisor has been detected. Features required for Hyper-V will not be displayed.

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