Office 2013 Activation has reappeared

  • Thread starter Thread starter Farscape Fan
  • Start date Start date
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Farscape Fan

We have been using Office 2013 for a couple of years now, but recently, users are getting prompts to Activate Office. I've run the script to check our Licensing, and it's coming up as licensed (as follows):

Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 6.1.7601.17946
Name: Office 15, KMSHostVL edition
Description: Office 15, VOLUME_KMS channel
Activation ID: 2e28138a-847f-42bc-9752-61b03fff33cd
Application ID: 0ff1ce15-a989-479d-af46-f275c6370663
Extended PID: 55041-00206-234-733694-03-2057-7601.0000-2172014
Installation ID: 021465691566955313867550643164400085187095463005515753
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: HQJ64
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 14/09/2015 16:33:57

Key Management Service is enabled on this machine
Current count: 10
Listening on Port: 1688
DNS publishing enabled
KMS priority: Normal

Key Management Service cumulative requests received from clients
Total requests received: 4944
Failed requests received: 0
Requests with License Status Unlicensed: 0
Requests with License Status Licensed: 4768
Requests with License Status Initial grace period: 101
Requests with License Status License expired or Hardware out of tolerance: 5
5
Requests with License Status Non-genuine grace period: 0
Requests with License Status Notification: 20


Can anyone advise why we're now getting this prompt? And how can we fix this? If it's saying 'Licenses', I presume reinstalling won't fix it?

Thanks in advance.

Brian






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