Windows 11 Password option no longer available, PIN was never set, unable to sign in

  • Thread starter Thread starter Gmccleign
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Gmccleign

On my mothers laptop, she only had a password setup for the login, she never setup a PIN number. Suddenly, the password sign in option is no longer available. Only the PIN number and face ID. Her Face ID would only recognize her with a certain pair of glasses on, which she no longer has, so that failed to login, and our ONLY option is now PIN code required to sign in. She never set up a pin code. So I clicked the 'forgot pin number' option, but all that does is change the sign in screen to only say 'pin code required to sign in' and zero other things on the screen. If you click the mouse, anyw

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