Windows 10 PC Crashes While Gaming

  • Thread starter Thread starter MichaelBootsma
  • Start date Start date
M

MichaelBootsma

I am using Windows 10 Education, Build 19042.630

While gaming, my PC will shut down sometimes. It is not the temps. Here is a pcpartpicker link to my current hardware. Saved Part Lists


Going to the event viewer, I find the following:


For the Critical event (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-11-17T23:00:55.6564319Z

EventRecordID 3888

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-TBSC6JU

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 3
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false


And now the warning that occurred at the same time (The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.)
- System

- Provider

[ Name] Microsoft-Windows-Kernel-PnP
[ Guid] {9c205a39-1250-487d-abd7-e831c6290539}

EventID 219

Version 0

Level 3

Task 212

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2020-11-17T23:00:55.7286785Z

EventRecordID 3891

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 548

Channel System

Computer DESKTOP-TBSC6JU

- Security

[ UserID] S-1-5-18


- EventData

DriverNameLength 40
DriverName ROOT\WindowsHelloFaceSoftwareDriver\0000
Status 3221226341
FailureNameLength 14
FailureName \Driver\WudfRd
Version 0


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