M
MichaelBootsma
I am using Windows 10 Education, Build 19042.630
While gaming, my PC will shut down sometimes. It is not the temps. Here is a pcpartpicker link to my current hardware. Saved Part Lists
Going to the event viewer, I find the following:
For the Critical event (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 8
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-11-17T23:00:55.6564319Z
EventRecordID 3888
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-TBSC6JU
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 3
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
And now the warning that occurred at the same time (The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.)
- System
- Provider
[ Name] Microsoft-Windows-Kernel-PnP
[ Guid] {9c205a39-1250-487d-abd7-e831c6290539}
EventID 219
Version 0
Level 3
Task 212
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2020-11-17T23:00:55.7286785Z
EventRecordID 3891
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 548
Channel System
Computer DESKTOP-TBSC6JU
- Security
[ UserID] S-1-5-18
- EventData
DriverNameLength 40
DriverName ROOT\WindowsHelloFaceSoftwareDriver\0000
Status 3221226341
FailureNameLength 14
FailureName \Driver\WudfRd
Version 0
Continue reading...
While gaming, my PC will shut down sometimes. It is not the temps. Here is a pcpartpicker link to my current hardware. Saved Part Lists
Going to the event viewer, I find the following:
For the Critical event (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 8
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-11-17T23:00:55.6564319Z
EventRecordID 3888
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-TBSC6JU
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 3
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
And now the warning that occurred at the same time (The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.)
- System
- Provider
[ Name] Microsoft-Windows-Kernel-PnP
[ Guid] {9c205a39-1250-487d-abd7-e831c6290539}
EventID 219
Version 0
Level 3
Task 212
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2020-11-17T23:00:55.7286785Z
EventRecordID 3891
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 548
Channel System
Computer DESKTOP-TBSC6JU
- Security
[ UserID] S-1-5-18
- EventData
DriverNameLength 40
DriverName ROOT\WindowsHelloFaceSoftwareDriver\0000
Status 3221226341
FailureNameLength 14
FailureName \Driver\WudfRd
Version 0
Continue reading...