Windows 10 pcfix247.com Scam???

  • Thread starter Thread starter Larimar{05261953)
  • Start date Start date
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Larimar{05261953)

I think I was scammed and I bought it! Today I received a pop-up telling me not to shut down my computer and call Microsoft, 1-888-855-9929 immediately for support. I called the number and the tech said I had not updated my windows 10 and had never "cleaned" up my computer, since I bought it. He called up a site, CSRSS.exec. on my computer,and told me it was a Trojan that was running in the background. He showed me personal information it had gathered. He asked me if I would like to update Windows 10 and clean these sites off my computer. Of course I said yes,not having a lot of computer tech knowledge. He directed me to pcfix247.com. after I paid them by credit card. They ran various programs for 30 minutes,cleaning up. my computer. They gave me a tech support number, 1888-855-9929, which I can access anytime for support. Also, a customer Service number, 1(888)8773426. So was I the one that got taken to the cleaners?

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