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IleanaGerena
I have case #1442322587 active, same problem not resolved, new win 10 program never downloaded, computer virus keeps jumping screen and changing my acct password, it blocks my inet connections and cant reach Microsoft support to intervene remotely. I just bought this win 10 laptop on june 7, 2018 and cant use it. My name is Ileana Gerena cant give out email or any other info through here, can you call back or give me the 800 number I can call?
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