M
MayankShubhankar
Hi Everyone,
My wifi keeps getting disconnected every 30-40 minutes or so. Switching on or off from the hardware switch (Fn + Wifi) does not even reboot the wifi adapter on laptop. It shows no network to connect, despite having my wifi router working alright with other laptops / mobile phones.
I have to reset wireless network adapter on laptop everytime to connect with any available WIFI network! This is painful, because I am working from home during COVID pandemic and cannot afford frequent disconnection.
I have installed all windows updates, updated the wifi adapter driver to the latest one from Dell's website. This issue started on Windows version 1909 (3 days ago) and I upgraded to version 2004 (day before yesterday), thinking it would solve the problem, but nothing happened!
Windows 10 Pro,Version 2004 (19041.450)
Pasting here, the diagnostics from Windows Troubleshooter :
--------------------------------------------------------------------
Issues found
Problem with wireless adapter or access point
Problem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Investigate router or access point issues Not run
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Mayank driver information:
Description . . . . . . . . . . : Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
Version . . . . . . . . . . . : 10.0.0.321
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem7.inf
Inf File Date . . . . . . . . . : Monday, June 29, 2015 7:48:00 PM
Section Name . . . . . . . . . : ATHR_DEV_OS61_956x.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0036&subsys_020c1028
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: b68dcfc7-722a-4c41-8d77-46ff52e2ebee
Interface name: Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Interface type: Native Wi-Fi
Connection incident diagnosed
Auto Configuration ID: 2
List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 2
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 3 item(s)
Profile: Anjana
SSID: Anjana
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Mayank
SSID: Mayank
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Auto Configuration ID 1
List of visible networks: 2 item(s) total, 2 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 100 Yes Anjana_old
Infra <unknown> Yes 100 Yes SUSHIL PANDEY.
List of preferred networks: 3 item(s)
Profile: Anjana
SSID: Anjana
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: Mayank
SSID: Mayank
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Information for Connection ID 1
Connection started at: 2020-08-19 14:04:32-979
Auto Configuration ID: 1
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 18-f0-e4-ad-0a-7d
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 123
Ndis Tx: 189
Unicast decrypt success: 1648
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 1648
Rx failure: 138
Tx success: 3252
Tx failure: 0
Tx retry: 1
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 638
Roaming history: 1 item(s)
Times: 2020-08-19 14:30:18-494
Roamed from BSSID: 18-f0-e4-ad-0a-7d
Reason: 0x00000002
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native Wi-Fi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: b68dcfc7-722a-4c41-8d77-46ff52e2ebee
Interface name: Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Interface type: Native Wi-Fi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No
Result of diagnosis: No problem found
InformationalNetwork Diagnostics Log
File Name: 8BF9EC54-FD35-47F4-A0EE-62FEFA929842.Diagnose.0.etl
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: MAYANKIIT
Windows Version: 10.0
Architecture: x64
Time: Wednesday, 19 August, 2020 14:31:12
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Continue reading...
My wifi keeps getting disconnected every 30-40 minutes or so. Switching on or off from the hardware switch (Fn + Wifi) does not even reboot the wifi adapter on laptop. It shows no network to connect, despite having my wifi router working alright with other laptops / mobile phones.
I have to reset wireless network adapter on laptop everytime to connect with any available WIFI network! This is painful, because I am working from home during COVID pandemic and cannot afford frequent disconnection.
I have installed all windows updates, updated the wifi adapter driver to the latest one from Dell's website. This issue started on Windows version 1909 (3 days ago) and I upgraded to version 2004 (day before yesterday), thinking it would solve the problem, but nothing happened!
Windows 10 Pro,Version 2004 (19041.450)
Pasting here, the diagnostics from Windows Troubleshooter :
--------------------------------------------------------------------
Issues found
Problem with wireless adapter or access point
Problem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Investigate router or access point issues Not run
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Mayank driver information:
Description . . . . . . . . . . : Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
Version . . . . . . . . . . . : 10.0.0.321
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem7.inf
Inf File Date . . . . . . . . . : Monday, June 29, 2015 7:48:00 PM
Section Name . . . . . . . . . : ATHR_DEV_OS61_956x.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0036&subsys_020c1028
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: b68dcfc7-722a-4c41-8d77-46ff52e2ebee
Interface name: Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Interface type: Native Wi-Fi
Connection incident diagnosed
Auto Configuration ID: 2
List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 2
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 3 item(s)
Profile: Anjana
SSID: Anjana
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Mayank
SSID: Mayank
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Auto Configuration ID 1
List of visible networks: 2 item(s) total, 2 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 100 Yes Anjana_old
Infra <unknown> Yes 100 Yes SUSHIL PANDEY.
List of preferred networks: 3 item(s)
Profile: Anjana
SSID: Anjana
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: Mayank
SSID: Mayank
SSID length: 6
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028003
Information for Connection ID 1
Connection started at: 2020-08-19 14:04:32-979
Auto Configuration ID: 1
Profile: Anjana_old
SSID: Anjana_old
SSID length: 10
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 18-f0-e4-ad-0a-7d
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 123
Ndis Tx: 189
Unicast decrypt success: 1648
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 1648
Rx failure: 138
Tx success: 3252
Tx failure: 0
Tx retry: 1
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 638
Roaming history: 1 item(s)
Times: 2020-08-19 14:30:18-494
Roamed from BSSID: 18-f0-e4-ad-0a-7d
Reason: 0x00000002
Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205
InformationalDiagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native Wi-Fi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: b68dcfc7-722a-4c41-8d77-46ff52e2ebee
Interface name: Dell Wireless 1705 802.11b|g|n (2.4GHZ)
Interface type: Native Wi-Fi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No
Result of diagnosis: No problem found
InformationalNetwork Diagnostics Log
File Name: 8BF9EC54-FD35-47F4-A0EE-62FEFA929842.Diagnose.0.etl
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: MAYANKIIT
Windows Version: 10.0
Architecture: x64
Time: Wednesday, 19 August, 2020 14:31:12
Publisher details Expand
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 4.0
Publisher: Microsoft Windows
Continue reading...