Windows 10 Problems converting from an office version of 365 to a home family plan version of 365

  • Thread starter Thread starter Tony jasmaverick
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Tony jasmaverick

I have a company laptop with the full suite of license(s) for all of Office 365. I recently retired, and the company let me keep the laptop (because I will occasionally do some work for them), but I lost the company Office 365 license. My wife has her own personal laptop and a family Office 365 license for up to 6 family members. I would like to switch my Office 365 to use one of her 6 licenses, but am having considerable difficulty (the primary one is that when I try to sign in under her account, it keeps asking for a Windows Hello PIN, which my company computer is not set up for). Would

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