Windows 10 Program runs twice, and hence crashes

  • Thread starter Thread starter MM TT
  • Start date Start date
M

MM TT

Hello. I am new so if i say anything wrong, please forgive

I have a barcode printing program called qz tray.

It refuses to launch. I have windows 10 running on a microsoft surface pro 3 tablet. When i try to start it, nothing happens. When i look at the program's diagnostics debugger output, it says another instance of rhe program is running already, and closes. I have only one account on my tablet. What should i do to fix this? I have uninstalled and reinstalled it, as well as java (version 8) many times, to no avail. Below is rhe message in the debugger. Can you make sense of it and help me fix it? Help. I will be forever grateful. :).

2021-03-03 19:12:19,098 [INFO] Try to find SSL properties file...
2021-03-03 19:12:19,589 [INFO] Found C:\Program Files\QZ Tray/qz-tray.properties
2021-03-03 19:12:19,592 [DEBUG] Executing: [net, session]
2021-03-03 19:12:19,700 [INFO] Wrote Cert: "C:\Users\user\AppData\Local\Temp\root-ca-4142994640424863916.crt"
2021-03-03 19:12:19,716 [INFO] Opening USER store using Crypt32...
2021-03-03 19:12:19,730 [DEBUG] Parsed hostNames: localhost, localhost.qz.io
2021-03-03 19:12:19,737 [INFO] Email address ___@___.___ found, assuming CertProvider is INTERNAL
2021-03-03 19:12:19,738 [DEBUG] Executing: [CheckNetIsolation.exe, LoopbackExempt, -a, -n=Microsoft.MicrosoftEdge_8wekyb3d8bbwe]
2021-03-03 19:12:19,828 [INFO] Starting QZ Tray 2.1.2
2021-03-03 19:12:21,113 [DEBUG] Using trusted root certificate: CN=qzindustries.com, O=QZ Industries, LLC (8ef2c0b2fe3f75754245b3fb9d54c0caa1b46bb3)
2021-03-03 19:12:21,115 [INFO] Loading CRL from https://crl.qz.io
2021-03-03 19:12:21,139 [DEBUG] Checking for .autostart preference in user directory C:\Users\user\AppData\Roaming\qz...
2021-03-03 19:12:21,142 [DEBUG] Autostart preference .autostart contains 0
2021-03-03 19:12:22,725 [DEBUG] Checking for a running instance of QZ Tray on port 8182
2021-03-03 19:12:23,084 [DEBUG] Checking for a running instance of QZ Tray on port 8384
2021-03-03 19:12:23,352 [INFO] Connection opened from /127.0.0.1:49333 on socket port 8182
2021-03-03 19:12:23,422 [WARN] Second instance of QZ Tray likely detected, asking it to close
2021-03-03 19:12:23,468 [WARN] QZ Tray is already running on localhost/127.0.0.1:8182
2021-03-03 19:12:23,470 [INFO] Connection closed: 1000 - null
2021-03-03 19:12:23,471 [INFO] Closing all communication channels for An anonymous request
2021-03-03 19:12:23,504 [WARN] Connection closed, Disconnected
2021-03-03 19:12:23,636 [DEBUG] Checking for a running instance of QZ Tray on port 8485
2021-03-03 19:12:24,034 [INFO] Successfully loaded 2 CRL entries from https://crl.qz.io
2021-03-03 19:12:26,519 [WARN] QueuedThreadPool[WebSocketClient@181078353]@297ea53a{STOPPING,8<=0<=200,i=7,r=-1,q=1}[NO_TRY] Couldn't stop Thread[WebSocketClient@181078353-45,5,main]

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