Windows 11 Purchased game "Trailmakers" in 2022 but game does not show as purchased.

  • Thread starter Thread starter Thomas Autry
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Thomas Autry

I purchased "Trailmakers" through the Microsoft Store on Feb 5, 2022. Order Number 2237842579. I was able to download it and play it at the time. After recently reformatting my pc and reinstalling Windows using this same Microsoft account, the game no longer shows as purchased. It is still in my order history, but when I click on the game, it will only give me the option to repurchase the game, but not download it. I contacted Microsoft 3 weeks ago and they said it was an "ongoing issue" and that I should wait it out. Is this something others have experienced?

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