M
Margot und AnnaBrunner und Hitz
Q
RIVER_POWER_STATE_FAILURE ntoskrnl.exe
Hi, I've been having a BSOD problem for a long time.
My laptop specs:
Lenovo Y700 15ISK
Intel Core i7-6700HQ CPU @ 2.60GHz 2.60GHz
16GB RAM
64 bits
It's a Driver Power State Failure issue. Here's the BlueScreenView info:
==================================================
Dump File : 123116-30843-01.dmp
Crash Time : 31/12/2016 11:24:47
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffa186`f190e620
Parameter 3 : ffffdc00`69bf98e0
Parameter 4 : ffffa186`f6f647c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14a6f0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.14393.576 (rs1_release_inmarket.161208-2252)
Processor : x64
Crash Address : ntoskrnl.exe+14a6f0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\123116-30843-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 14393
Dump File Size : 1.558.428
Dump File Time : 31/12/2016 11:33:51
==================================================
==================================================
Dump File : 120516-46593-01.dmp
Crash Time : 5/12/2016 12:11:53
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffff8f09`c97d4840
Parameter 3 : fffff801`73b4a8e0
Parameter 4 : ffff8f09`cf961010
Caused By Driver : afd.sys
Caused By Address : afd.sys+518d6
File Description : Controlador de función suplementaria de Winsock
Product Name : Sistema operativo Microsoft® Windows®
Company : Microsoft Corporation
File Version : 10.0.14393.0 (rs1_release.160715-1616)
Processor : x64
Crash Address : ntoskrnl.exe+14a510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\120516-46593-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 14393
Dump File Size : 1.582.796
Dump File Time : 5/12/2016 12:18:03
==================================================
Thank you for the help you can give me.
***Post moved by the moderator to the appropriate forum category.***
Gerry C J Cornell replied on
Please upload no more than three copies of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.
Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy to work with.
DriverView: Loaded Windows Drivers List
Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32and press the ENTER key. Select File, Export and give the file a name noting where it is located. Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.
For help with OneDrive see paragraph 9.3:
gerrys template
Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute
Did this solve your problem?
Guillermo Gh replied on
Hi Gerry, and thank you.
The requested files: Driver test, Minidump files, PC specs
Computer make and model: Lenovo Ideapad Y700 Touch-15ISK
Did this solve your problem?
Gerry C J Cornell replied on
4: kd> !irp ffffa186f6f647c0
Irp is active with 6 stacks 4 is current (= 0xffffa186f6f64968)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffa186f190e400 00000000 fffff8051d88ed40-ffffdc006a097850 Success Error Cancel pending
\Driver\ACPI dxgkrnl!DpiFdoPowerCompletionRoutine
Args: 00000000 00000001 00000001 00000000
[ 16, 2] 0 e1 ffffa186f511b030 00000000 fffff80169da7a00-ffffa186f86dc230 Success Error Cancel pending
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvlti.inf_amd64_03205ffa8fdea79d\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
\Driver\nvlddmkm nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-ffffa186f86dc230
Args: 00000000 00000000 00000000 00000000
Update the Nvidia Graphics driver to version 376.13:
Download NVIDIA, GeForce, Quadro, and Tesla Drivers
Please run the Windows Update troubleshooter and see if it fixes the issue:
1. Select the keyboard shortcut Win+S.
2. Type “Troubleshooting” without the quotes and press the ENTER key.
3. Click View All.
4. Click System and Security.
5. Right click Windows Update, select Run as an Administrator, click Advanced and, if necessary, check the box before Apply repairs automatically in the next window and click Next.
6. Click the Close button to finish troubleshooting or View detailed information to see more information about the results.
Please provide details of anything not fixed.
Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.
Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.
To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute
Did this solve your problem?
Views: 769Last updated: May 30, 2018Applies to:
hello
Continue reading...
RIVER_POWER_STATE_FAILURE ntoskrnl.exe Hi, I've been having a BSOD problem for a long time.
My laptop specs:
Lenovo Y700 15ISK
Intel Core i7-6700HQ CPU @ 2.60GHz 2.60GHz
16GB RAM
64 bits
It's a Driver Power State Failure issue. Here's the BlueScreenView info:
==================================================
Dump File : 123116-30843-01.dmp
Crash Time : 31/12/2016 11:24:47
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffa186`f190e620
Parameter 3 : ffffdc00`69bf98e0
Parameter 4 : ffffa186`f6f647c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14a6f0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.14393.576 (rs1_release_inmarket.161208-2252)
Processor : x64
Crash Address : ntoskrnl.exe+14a6f0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\123116-30843-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 14393
Dump File Size : 1.558.428
Dump File Time : 31/12/2016 11:33:51
==================================================
==================================================
Dump File : 120516-46593-01.dmp
Crash Time : 5/12/2016 12:11:53
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffff8f09`c97d4840
Parameter 3 : fffff801`73b4a8e0
Parameter 4 : ffff8f09`cf961010
Caused By Driver : afd.sys
Caused By Address : afd.sys+518d6
File Description : Controlador de función suplementaria de Winsock
Product Name : Sistema operativo Microsoft® Windows®
Company : Microsoft Corporation
File Version : 10.0.14393.0 (rs1_release.160715-1616)
Processor : x64
Crash Address : ntoskrnl.exe+14a510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\120516-46593-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 14393
Dump File Size : 1.582.796
Dump File Time : 5/12/2016 12:18:03
==================================================
Thank you for the help you can give me.
***Post moved by the moderator to the appropriate forum category.***
Gerry C J Cornell replied on
Please upload no more than three copies of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.
Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy to work with.
DriverView: Loaded Windows Drivers List
Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut Win+R, type msinfo32and press the ENTER key. Select File, Export and give the file a name noting where it is located. Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.
For help with OneDrive see paragraph 9.3:
gerrys template
Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute
Did this solve your problem?
Guillermo Gh replied on
Hi Gerry, and thank you.
The requested files: Driver test, Minidump files, PC specs
Computer make and model: Lenovo Ideapad Y700 Touch-15ISK
Did this solve your problem?
Gerry C J Cornell replied on
4: kd> !irp ffffa186f6f647c0
Irp is active with 6 stacks 4 is current (= 0xffffa186f6f64968)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffa186f190e400 00000000 fffff8051d88ed40-ffffdc006a097850 Success Error Cancel pending
\Driver\ACPI dxgkrnl!DpiFdoPowerCompletionRoutine
Args: 00000000 00000001 00000001 00000000
[ 16, 2] 0 e1 ffffa186f511b030 00000000 fffff80169da7a00-ffffa186f86dc230 Success Error Cancel pending
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvlti.inf_amd64_03205ffa8fdea79d\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
\Driver\nvlddmkm nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-ffffa186f86dc230
Args: 00000000 00000000 00000000 00000000
Update the Nvidia Graphics driver to version 376.13:
Download NVIDIA, GeForce, Quadro, and Tesla Drivers
Please run the Windows Update troubleshooter and see if it fixes the issue:
1. Select the keyboard shortcut Win+S.
2. Type “Troubleshooting” without the quotes and press the ENTER key.
3. Click View All.
4. Click System and Security.
5. Right click Windows Update, select Run as an Administrator, click Advanced and, if necessary, check the box before Apply repairs automatically in the next window and click Next.
6. Click the Close button to finish troubleshooting or View detailed information to see more information about the results.
Please provide details of anything not fixed.
Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.
Please upload to your OneDrive and share with everyone a copy of your System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.
To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute
Did this solve your problem?
Views: 769Last updated: May 30, 2018Applies to:
hello
Continue reading...