M
msartoris24
Hello Everybody,
I am giving support to a number of people that are working from home with the company laptop, but who do not have admin rights on their machines.
When I start a Quick Assist session, the application gives an error message when I try to take full control of the user machine.
The message says:
"An error has occurred
We've run into a problem. An error has caused screen sharing to end or we cannot establish a connection. Please close Quick Assist and try again later."
Needless to say, I have tried again later, but the message kept coming up.
Thank you in advance.
Continue reading...
I am giving support to a number of people that are working from home with the company laptop, but who do not have admin rights on their machines.
When I start a Quick Assist session, the application gives an error message when I try to take full control of the user machine.
The message says:
"An error has occurred
We've run into a problem. An error has caused screen sharing to end or we cannot establish a connection. Please close Quick Assist and try again later."
Needless to say, I have tried again later, but the message kept coming up.
Thank you in advance.
Continue reading...