Windows 10 Random system crashes caused by atikmdag.sys / ntoskrnl.exe

  • Thread starter Thread starter The Big L
  • Start date Start date
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The Big L

* Dump and msinfo32 file link *


Hello,


I recently assembled a Windows 10 desktop PC which has been getting random BSODs multiple times a day. The most common error I'm getting is "Page Fault in Nonpaged Area" caused by atikmdag.sys, but I've also seen other ones before, including:


  • System Service Exception


  • IRQL Not Less or Equal


  • Kernel Mode Heap Corruption


I opened the .dmp file using BlueScreenView, and it points to ntoskrnl.exe as the problem driver. I've spent some time online looking up potential solutions and have attempted the following with no improvement:


  • Ran sfc /scannow - No errors found


  • Ran dism.exe /online /cleanup-image /restorehealth


  • Ran error checking on OS hard drive – No errors found


  • Ran Windows Memory Diagnostic Tool – No errors found


  • Tested both RAM sticks using MemTest64 for 4 hours each – No errors found


  • Booted PC running individual/both sticks of RAM – All configurations resulted in eventual BSODs


  • Done multiple clean installs of Windows – BSODs eventually reappear after re-installation of base software and all drivers from the motherboard manufacturers support website.


  • Uninstalled video drivers using Display Driver Uninstaller, then reinstalled latest AMD drivers


  • Turned off Fast Restart in the Control Panel power options


At this point, I'm not sure what other tests I can run to figure this out. If someone would be willing to check out the dump file and give some clarity on this, I'd really appreciate it.

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