Windows 10 Razer Synapse software prevents windows 10 from sleeping, still

  • Thread starter Thread starter Sqrly
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Sqrly

My old thread is locked so I couldn't refresh it but this is still happening so I wanted to post this information anew.


Every once in awhile the device preventing the monitor from sleeping is re-enabled somehow and must be disabled again.


I usually have forgetting about this when it happens and waste an hour or more of troubleshooting before I remember to go check for this.


This was Razers response back in Aug of 2015.

"This happens due to a compatibility issues between Joystick devices and Windows 10. To avoid this please disable the game controller device under Device Manager >> Human Interface Device >> HID-compliant Game Controller. However, do note that when you disable the game controller, you might lose virtual joystick related features in Synapse."


… and since the thumb stick of the game pads is almost always remapped to the standard movement keys WSAD, this doesn't cause any loss of functionality.


On windows 10 first you have to find the old control panel (type control in the search box if you haven't already pinned it to the start menu) then open the device manager.




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