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I have a Microsoft Laptop that will not reboot. I have tried every startup repair option. I have tried every reset option (cloud and local reinstall). I have tried system image recovery. I have proof of purchase, It shows it as a device in my Microsoft store, and yet it is not showing in my bitlocker recovery keys. Yes, I have gone to the website (aka.ms/myrecoverykeys), my surface has one, but my Laptop does not. Please help, anyone. Microsoft customer service has not been helpful and the local CPU store says they are the only ones that can do anything.
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