Windows 10 Screen Stuttering - Storage Device Issue

  • Thread starter Thread starter MattyAB
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MattyAB

I've been having a problem with my PC for a while now - I bought an ASUS ROG 2060 11 months ago as an upgrade to a GTX970, but my computer has been consistently stuttering in all use cases, getting increasingly worse. To clarify, by 'stuttering', I mean every so often (at best ever few minutes, at worst every few seconds), what I'm doing will freeze for about a second. I have had the computer since 2016, and have factory reset it many times since. I factory reset a month ago as this problem was at its worst, and within two weeks of the reset I started noticing the problem again.

My PC Specs are as follows:
i7-6700 (non-K, 3.4GHz), stock Intel cooler
Asus RTX 2060 Strix Gaming OC
Asus B150-Pro
Samsung 850 EVO 250GB (see attached file for CrystalDiskInfo details)
EVGA 500W 80 Plus PSU
iiyama Prolite X3272UHS (4k)
Samsung S24C550L (1080p)
Samsung Syncmaster 2243 (1080p)

I've been trying to self diagnose for a while so I'll give a roundup of the symptoms I've discovered:

It doesn't just occur in games. Games are worse, but it will also do it when writing text (in chrome, VS Code, etc.), or using other productivity apps. Unity and Blender make it intolerable.
It gets worse the longer my machine is on - manageable at the start, but after 30 mins of being switched on, it is doing it twice as often.
Reinstalling windows doesn't make it go away.
Sometimes when it's bad, file explorer will 'flicker' on another window - seems like it's switching between normal functionality and being in 'not responding' mode rapidly.
Things on another monitor don't necessarily stutter - if I'm playing a game on my main monitor and have Netflix on my other monitor, the Netflix will keep playing normally while my main monitor stutters.
Unplugging my two secondary monitors doesn't change it.
Playing a game in much lower resolution doesn't change it.
The CPU usage seems to spike up when it occurs - just when writing this, it spiked from 3% usage to 35% and back down almost instantly, but it wasn't being specifically utilised by any one program - the most used program was file manager at 10%. See attached for graph.
Sometimes when moving files around the mouse will still move, but everything else is frozen and unresponsive.


When I'm playing a game, I can watch task manager when this problem occurs and the CPU usage on the game spikes. When I'm doing something productivity-related, such as using Visual Studio or Blender, the CPU usage on both the program I am using and the CPU usage on task manager spikes. When I'm listening to locally saved music (FLACs so reasonably high-bitrate) using Groove Music, and I am not using the computer for anything else, the CPU usage of Groove and task manager spikes.


Signs point to this being something to do with file explorer – seems like a problem with how windows is utilising the storage device?


I'm really at a loss of what to try now to further narrow down the problem - if you have any ideas of what it could be, or what I could try that might help to narrow the problem down, it would be greatly appreciated :)

tl;dr - my computer seems to be randomly spiking up the cpu, and this cpu spike is being caused by whichever program is currently being used.







This is my SSD information




This is the CPU usage when playing a game



This is the CPU usage when doing absolutely nothing with the computer - this spike occurs between every 20 and 60 seconds.

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