Windows 11 SmartScreen pops up "unrecognized app" warning

  • Thread starter Thread starter Gaby_SL
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Gaby_SL

Hello!I'm working on a release of an update for software that's been around for 5 years. We have a EV certificate with Sectigo, which I understand is supposed to help with reputation. Nevertheless, when we go to install the software, SmartScreen pops up an "unidentified app" warning. The certificate was briefly expired this summer for a couple months. I spoke with Sectigo and they said to contact Microsoft to let them know we're using an EV. Is that necessary when we already had one? Could there be another issue?Thank you, appreciate any help you can offer!

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