Windows 11 Snapchat videos won't play on laptop

  • Thread starter Thread starter Rachel1D
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Rachel1D

So I've transferred some of my Snapchat videos to a USB stick and was just checking they transferred properly, but when I click on them to play on my laptop I get a pop-up message that says "we can't open (file name). This may be because the file type is unsupported, the file extension is incorrect or the file is corrupt."I've tried opening with other video players on my laptop but it still won't work, the format is MP4 and other mp4 videos play for example ones I recorded on my camera, but none of my Snapchat videos play. I know they aren't corrupt because they play absolutely fine on my phon

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