P
piyushstv
Hi
The spool service used to crash randomly but would work find when I do a restart in services. However, since a recent update it has been crashing every single time I try to print any document on ANY printer (physical or virtual).
One issue which I could figure out is that there is a spooler service dependency "MsQuic" which I cannot locate anywhere. Maybe since this service isn't running, so are the crashes. May someone help in either:
Device details: HP Envy x360
i7 7th Gen, 12GB RAM
OS is up to date : Windows 10 version 20H2, build ID 19042.685
Event log:
Faulting application name: spoolsv.exe, version: 10.0.19041.685, time stamp: 0xb09ed598
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000100000000
Faulting process ID: 0x3b58
Faulting application start time: 0x01d6e0dbdf7c76f8
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: unknown
Report ID: 23524223-d22a-473f-9f32-8b578ed0ee4c
Faulting package full name:
Faulting package-relative application ID:
Continue reading...
The spool service used to crash randomly but would work find when I do a restart in services. However, since a recent update it has been crashing every single time I try to print any document on ANY printer (physical or virtual).
One issue which I could figure out is that there is a spooler service dependency "MsQuic" which I cannot locate anywhere. Maybe since this service isn't running, so are the crashes. May someone help in either:
- Restoring MsQuic, or
- Removing MsQuic from spooler service dependency
Device details: HP Envy x360
i7 7th Gen, 12GB RAM
OS is up to date : Windows 10 version 20H2, build ID 19042.685
Event log:
Faulting application name: spoolsv.exe, version: 10.0.19041.685, time stamp: 0xb09ed598
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000100000000
Faulting process ID: 0x3b58
Faulting application start time: 0x01d6e0dbdf7c76f8
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: unknown
Report ID: 23524223-d22a-473f-9f32-8b578ed0ee4c
Faulting package full name:
Faulting package-relative application ID:
Continue reading...