Windows 10 The computer has rebooted from a bugcheck

  • Thread starter Thread starter Hdali
  • Start date Start date
H

Hdali

Hi,


Recently, while in a once (like once a week) my Dell Inspiron laptop (Windows 10) restarts. I normally keep my system mostly running and sometimes put it in the hibernate mode. It happens that sometime when I get back to my desk, I notice a restart on my machine while it was running normally when I left it earlier. The serious problem is when twice in the last two months, when I got back to my laptop, not only it was restarted, but I was displaying a blue screen like this:



and I could not fix it in any way! The only option was to reinstall the Windows!

I suspect this issue is related to the frequent unexpected restarts that i mentioned earlier.

To give more info, one of the restarts happened just a few minutes ago and I checked the system log and found this:


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80104d04096, 0xffffe38336eec648, 0xffffe38336eebe90). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: c1d668bf-e225-4850-9380-79d33493a40f.​


The "MEMORY.DMP" file size is about 1.8GB (I can share it if needed). I have attached below both a table view and a detailed text view of the most recent events around the time the last restart happened. Any help would be appreciated.

Thanks,

Hadi.


Information 3/24/2019 2:30:42 PM Service Control Manager 7040 None

Information 3/24/2019 2:26:39 PM Service Control Manager 7040 None

Information 3/24/2019 2:04:09 PM Service Control Manager 7040 None

Information 3/24/2019 2:02:06 PM Service Control Manager 7040 None

Information 3/24/2019 2:00:34 PM Service Control Manager 7040 None

Information 3/24/2019 1:57:00 PM HttpEvent 15008 None

Information 3/24/2019 1:57:00 PM HttpEvent 15007 None

Information 3/24/2019 1:56:15 PM Service Control Manager 7045 None

Information 3/24/2019 1:56:14 PM Service Control Manager 7045 None

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Warning 3/24/2019 1:55:16 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)

Information 3/24/2019 1:54:13 PM TPM-WMI 1025 None

Information 3/24/2019 1:54:12 PM TPM-WMI 1025 None

Information 3/24/2019 1:54:11 PM TPM 18 None

Error 3/24/2019 1:54:11 PM BugCheck 1001 None

Information 3/24/2019 1:54:09 PM Virtual Disk Service 3 None

Information 3/24/2019 1:54:08 PM Kernel-General 16 None

Information 3/24/2019 1:54:07 PM WLAN-AutoConfig 10001 None

Information 3/24/2019 1:54:07 PM Service Control Manager 7026 None

Information 3/24/2019 1:54:07 PM Win32k (Win32k) 267 None

Information 3/24/2019 1:54:06 PM WLAN-AutoConfig 4000 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM FilterManager 1 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM DHCPv6-Client 51046 Service State Event

Information 3/24/2019 1:54:05 PM Dhcp-Client 50103 Service State Event

Information 3/24/2019 1:54:05 PM Dhcp-Client 50036 Service State Event

Information 3/24/2019 1:54:05 PM EventLog 6009 None

Information 3/24/2019 1:54:05 PM EventLog 6005 None

Information 3/24/2019 1:54:05 PM EventLog 6013 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM FilterManager 6 None

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM Kernel-General 16 None

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM Win32k (Win32k) 267 None

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:05 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:04 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:04 PM UserModePowerService 12 (10)

Information 3/24/2019 1:54:04 PM Kernel-General 16 None

Information 3/24/2019 1:54:04 PM Kernel-General 16 None

Information 3/24/2019 1:54:04 PM Directory-Services-SAM 16962 None

Information 3/24/2019 1:54:04 PM Wininit 14 None

Warning 3/24/2019 1:54:02 PM Kernel-PnP 219 (212)

Information 3/24/2019 1:54:02 PM DriverFrameworks-UserMode 10118 Startup of the UMDF reflector

Warning 3/24/2019 1:53:49 PM BTHUSB 34 None

Information 3/24/2019 1:53:49 PM BTHUSB 18 None

Information 3/24/2019 1:53:49 PM Kernel-General 15 None

Warning 3/24/2019 1:53:47 PM rt640x64 1 None

Information 3/24/2019 1:53:44 PM Kernel-General 15 None

Information 3/24/2019 1:53:44 PM Netwtw04 7010 None

Information 3/24/2019 1:53:44 PM Netwtw04 7001 None

Information 3/24/2019 1:53:44 PM MEIx64 2 None

Information 3/24/2019 1:53:44 PM Kernel-General 16 None

Information 3/24/2019 1:53:44 PM Netwtw04 7036 None

Information 3/24/2019 1:53:44 PM Kernel-General 16 None

Information 3/24/2019 1:53:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None

Information 3/24/2019 1:53:44 PM Kernel-Power 521 (220)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 55 (47)

Information 3/24/2019 1:53:44 PM Ntfs (Microsoft-Windows-Ntfs) 98 None

Warning 3/24/2019 1:53:43 PM Kernel-PnP 219 (212)

Information 3/24/2019 1:53:43 PM DriverFrameworks-UserMode 10118 Startup of the UMDF reflector

Warning 3/24/2019 1:53:43 PM Kernel-PnP 219 (212)

Information 3/24/2019 1:53:43 PM DriverFrameworks-UserMode 10118 Startup of the UMDF reflector

Information 3/24/2019 1:53:43 PM Kernel-Power 172 (203)

Critical 3/24/2019 1:53:43 PM Kernel-Power 41 (63)

Information 3/24/2019 1:53:43 PM FilterManager 6 None

Information 3/24/2019 1:53:43 PM FilterManager 6 None

Information 3/24/2019 1:53:43 PM FilterManager 6 None

Information 3/24/2019 1:53:43 PM FilterManager 6 None

Information 3/24/2019 1:53:42 PM Ntfs (Microsoft-Windows-Ntfs) 98 None

Information 3/24/2019 1:53:42 PM FilterManager 6 None

Information 3/24/2019 1:53:42 PM FilterManager 6 None

Information 3/24/2019 1:53:41 PM Kernel-General 20 (6)

Information 3/24/2019 1:53:41 PM Kernel-Boot 30 (21)

Information 3/24/2019 1:53:41 PM Kernel-Boot 27 (33)

Information 3/24/2019 1:53:41 PM Kernel-Boot 25 (32)

Information 3/24/2019 1:53:41 PM Kernel-Boot 20 (31)

Information 3/24/2019 1:53:41 PM Kernel-Boot 32 (58)

Information 3/24/2019 1:53:41 PM Kernel-Boot 18 (57)

Information 3/24/2019 1:53:41 PM Kernel-Boot 153 (62)

Information 3/24/2019 1:53:41 PM Kernel-General 12 (1)

Information 3/24/2019 1:25:27 PM Kernel-General 1 (5)

Information 3/24/2019 1:25:27 PM Kernel-General 1 (5)

Information 3/24/2019 1:25:27 PM Time-Service 35 None

Information 3/24/2019 1:25:27 PM Kernel-General 1 (5)

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:18 PM Kernel-General 16 None

Information 3/24/2019 1:25:17 PM Kernel-General 16 None

Information 3/24/2019 1:25:15 PM Time-Service 37 None

Information 3/24/2019 1:25:14 PM Time-Service 158 None

Information 3/24/2019 12:00:00 PM EventLog 6013 None

Information 3/24/2019 11:22:18 AM Power-Troubleshooter 1 None

Information 3/24/2019 11:22:16 AM Kernel-Boot 27 (33)

Information 3/24/2019 11:22:16 AM Kernel-Boot 25 (32)

Information 3/24/2019 11:22:16 AM Kernel-Boot 32 (58)

Information 3/24/2019 11:22:16 AM Kernel-Boot 18 (57)

Information 3/24/2019 11:22:16 AM Kernel-Boot 30 (21)

Warning 3/24/2019 11:22:15 AM rt640x64 1 None

Warning 3/24/2019 11:22:15 AM BTHUSB 34 None

Information 3/24/2019 11:22:15 AM BTHUSB 18 None

Information 3/24/2019 11:22:14 AM UserModePowerService 12 (10)

Information 3/24/2019 11:22:14 AM UserModePowerService 12 (10)

Information 3/24/2019 11:22:14 AM UserModePowerService 12 (10)

Information 3/24/2019 11:22:11 AM Kernel-General 1 (5)

Information 3/23/2019 2:09:16 PM Kernel-Power 107 (102)

Information 3/23/2019 2:09:15 PM Kernel-Power 42 (64)

Information 3/23/2019 2:09:10 PM Kernel-Power 187 (243)

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