Windows 10 Transferred 7 Times, Over 4 Hours on the Phone and NO HELP

  • Thread starter Thread starter BertRiedel
  • Start date Start date
B

BertRiedel

I have purchased games and can't log in to Microsoft Shop. Keep getting the message that I am not connected to the internet. I am connected and have gone through 4 different agents' book that they read from. Three of the four Xbox agents say the problem is with Windows. When they transfer me to Windows agents I have to start all over again explaining the issue. As soon as they hear "game" or "MS Shop" they say they have to transfer me back to Xbox agents. And so it goes round and round. I'm pretty sure there is no such thing as a supervisor because when I ask for one they either hand up on me or deflect and say a supervisor is not available.


This "not connected to the internet" seems to be a recurring issue with Windows 10. Does anyone know how to solve this problem?

Continue reading...
 
You must log in or register to reply here.

Similar threads

D
Windows 10 Password Reset Forum Has NOT Been Sent To Me Over The Past 3-4 Days
Replies
0
Views
5
Daniel Casella
D
M
Windows 11 Blue question mark over D and E drive (location not available)
Replies
0
Views
7
mbomb
M
G
Windows 11 how to get windows 11 media player to work correctly, 2 ms cases, 8 hours on the phone, uninstall, reinstall windows 11 and media player 4 times, no f
Replies
0
Views
8
GeorgeFrancisco
G
J
Windows 11 My wifi signal on my pc is poor and diconnects repeatedly.
Replies
0
Views
6
jack furey
J
I
Windows 11 Wifi connected to my laptop through hotspot from my phone and it shows no internet despite my internet is working fine on my phone
Replies
0
Views
3
Isheeta Sahoo
I
Back
Top