Windows 10 Trouble logging in or switching user profiles on a Surface Pro

  • Thread starter Thread starter holly thomas3
  • Start date Start date
H

holly thomas3

My daughter has a surface pro and was set up on her school account. She’s just moved schools and the log in now no longer works but it was the only profile set up on the tablet. When we go to ‘other user’ in the bottom left hand corner and try and log in with either my Microsoft account or a new account we’ve set up for her at home, neither work, just says username or password incorrect. As i cant get into the device now to go to settings (just stuck on Lock Screen) not sure what else I can do!Any ideas?

Continue reading...
 
You must log in or register to reply here.

Similar threads

S
Windows 11 How do I "separate" two separate accounts/profiles on my Computer?
Replies
0
Views
2
Spartygirl77
S
D
Windows 11 Running Half-Life on Surface Pro 11
Replies
0
Views
2
Drake Mersino
D
E
Windows 11 How can you manually delete a user profile from Windows 11 registry?
Replies
0
Views
2
EScheer
E
A
Windows 11 Unable to log into User account
Replies
0
Views
6
Aleksnels
A
S
Windows 11 Why can't I add a second Work or School Account as a User on my Windows Computer?
Replies
0
Views
3
Sebastian Berndt1
S
Back
Top