Windows 10 trying to figure out why i got BSoD (win 10 pro)

  • Thread starter Thread starter PeterSkoe
  • Start date Start date
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PeterSkoe

i tried to figure out how to look at the .dmp file but i need assistance.


I think i did everything correctly to upload the required log files here:



reliability history shows 3 successive errors,


1: unexpected shutdown


2: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80067b000bf, 0xfffff608766a7748, 0xfffff608766a6f80). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: dd926db8-f2d6-4428-a5d8-376068ef2a99.

3

Source
Windows

Summary
Shut down unexpectedly

Date
‎1/‎19/‎2021 5:59 AM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 1000007e
Parameter 1: ffffffffc0000005
Parameter 2: fffff80067b000bf
Parameter 3: fffff608766a7748
Parameter 4: fffff608766a6f80
OS version: 10_0_19041
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 1033

Extra information about the problem
Bucket ID: AV_A6100!unknown_function


reading support threads suggested there might be serious issues i need to address regarding this crash, even though everything is working fine atm. i would appreciate any help i can get with this.

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