P
PeterB1
- I am running the latest update of Windows 10 Pro Version 1909 (OS Build 18363.628) with the latest updates applied. 64 bit operating system with X64 based processor.
- I am unable to burn files to DVD (I intend to archive old data to DVD).
- I have attempted to burn DVD's on multiple physical Windows 10 PC's.
- I have attempted to burn DVD's on multiple physical DVD Writers. The DVD Writers on my primary device are show as the following in Windows 10 Device Manager
- Device Manager shows both of these devices as "This device is working properly"
- I have attempted to update the device drivers and device manager informs me that "Windows has determined that the best driver for this device is already installed"
- After inserting a blank, writable DVD into the optical media device, and then opening the DVD device within "File Explorer", it takes a few minutes and then Windows 10 opens a Window "Burn to Disc" with the message "Insert a disc", Please Insert a writable disc into drive D:.". Inserting a blank, writable DVD shows a similar message with the additional line "Windows can't burn to the current disc.
- I have tried numerous different DVD's.
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- I am unable to burn files to DVD (I intend to archive old data to DVD).
- I am able to read CD's and DVD's.
- I am able to burn files to CD.
- I have attempted to burn DVD's on multiple physical Windows 10 PC's.
- I have attempted to burn DVD's on multiple physical DVD Writers. The DVD Writers on my primary device are show as the following in Windows 10 Device Manager
- HL-DT-ST DVDRAM GH24NSC0
- TSSTcorp DVD+-RW TS-L644C USB Device
- Device Manager shows both of these devices as "This device is working properly"
- I have attempted to update the device drivers and device manager informs me that "Windows has determined that the best driver for this device is already installed"
- After inserting a blank, writable DVD into the optical media device, and then opening the DVD device within "File Explorer", it takes a few minutes and then Windows 10 opens a Window "Burn to Disc" with the message "Insert a disc", Please Insert a writable disc into drive D:.". Inserting a blank, writable DVD shows a similar message with the additional line "Windows can't burn to the current disc.
- I have tried numerous different DVD's.
Continue reading...