Windows 10 Unable to reset PC due to System32 Bad Image error; have tried most recommended solutions

  • Thread starter Thread starter Satarupa Barma
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Satarupa Barma

Hi there!Device : Dell Inspiron 3477 AIO desktopProcessor : i5, 4GB RAM, 64-bit OSWindows version : Windows 10 Home Single Language installed on 19 May 2022BackgroundBought the PC 1.5 years ago - good hardware but extremely slow, not just big files but basic opening / closing of programs, boot time etc. What I'm trying to doReset my PC to factory settings in the hope it will run faster ErrorWhen I try to Reset PC from Recovery, I get the error "C:\WINDOWS\system32\DEVRTL.dll is either not designed to run on Windows or it contains an error.......... Error status 0xc0000020."So far I have done

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