Windows 10 Unable to set up Windows Hello after the Windows 1903 update

  • Thread starter Thread starter EnzoUsacdin
  • Start date Start date
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EnzoUsacdin

Hi,


I have a HP ProBook 440 G4 and updated from Windows 10 version 1803 to "Windows 10 version 1903". After that, Windows Hello stopped working. I removed the finger records and decided to set it up again but then this shows up:




I've searched the web and tried the following as solutions but all failed:


A. Use of HP SoftPaq Downloader to update all the drivers and BIOS


B. Enabling the Biometrics in the Local Group Policy Editor


biometrics-group-policy-windows-hello-not-working.png



C. Reinstalling and Updating the Biometrics

validity-fingerprint-sensor-driver-in-device-manager.png



Any solution for this problem? Thank you.

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