Windows 10 Unable to uninstall updates from troubleshoot command prompt

  • Thread starter Thread starter Sarah-Jade Pauley
  • Start date Start date
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Sarah-Jade Pauley

I installed updates KB5031474 and KB5031539 and it resulted in not being able to properly boot my computer. When I open my computer, I get the MOBO logo and then the windows logo (both as normal) and then I get a black screen. The black screen does not go away. I have tried many things such as changing BIOS settings (boot priority, security boot, Launch CSM, etc)Since that did not work, form the Troubleshoot screen (blue menu), I have tried:- startup repairs (yields no results)- system restore (yields no results)- uninstall quality updates (no error code so maybe worked but did not improve any

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