Windows 10 Unable to upgrade from Windows 10 1909 to 2009

  • Thread starter Thread starter IJK_Principle
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IJK_Principle

I am trying to upgrade my Windows 10 and having some issues.

First of all Settings > Update & Security > Windows Update doesn't find a new version when checking for updates, even though 2004 and 2009 versions are already out.

So I'm using Windows 10 Update Assistant to upgrade.

All goes well but after restarting the upgrade fails at around 48 to 49 % and the computer simply shuts down. After turining it on again rollback happens.

I tried to look in some logs to figure out what could be the problem but I am unable to, could I ask for help?


Excerpt from C:\$WINDOWS.~BT\Sources\Panther\setupact.log


2020-10-26 19:07:28, Error SYSPRP SPPNP: Failed to enumerate primitive driver packages. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP SPPNP: Unable to install primitive drivers. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Info SYSPRP SPPNP: Waiting for progress thread to exit.

2020-10-26 19:07:28, Warning SYSPRP SPPNP: Unable to open device installer status key. Err = 0x13

2020-10-26 19:07:28, Info SYSPRP SPPNP: Progress thread exited.

2020-10-26 19:07:28, Info SYSPRP SPPNP: Reboot required!

2020-10-26 19:07:28, Info SYSPRP SPPNP: Sysprep_Specialize_Pnp: Exit

2020-10-26 19:07:28, Info SYSPRP ActionPlatform::LaunchModule: Successfully executed 'Sysprep_Specialize_Pnp' from C:\Windows\System32\sppnp.dll

2020-10-26 19:07:28, Error SYSPRP ActionPlatform::DeleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13

2020-10-26 19:07:28, Error SYSPRP SysprepSession::Execute: Win32 error (19), could not execute actions

2020-10-26 19:07:28, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13

2020-10-26 19:07:28, Info SYSPRP Callback_Specialize: Internal Providers Specialized Failed. System can't proceed to handle Internal Providers

2020-10-26 19:07:28, Info SYSPRP Callback_Specialize: Specialize return: [19]

2020-10-26 19:07:28, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]

2020-10-26 19:07:29, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not configure Windows to run on this computer's hardware.]


Excerpt from C:\$WINDOWS.~BT\Sources\Panther\setuperr.log


2020-10-26 19:07:28, Error SYSPRP SPPNP: Failed to enumerate primitive driver packages. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP SPPNP: Unable to install primitive drivers. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP ActionPlatform::DeleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13

2020-10-26 19:07:28, Error SYSPRP SysprepSession::Execute: Win32 error (19), could not execute actions

2020-10-26 19:07:28, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13

2020-10-26 19:07:28, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]


I can also provide longer excerpts and other logs such as


C:\$WINDOWS.~BT\Sources\Rollback\setupact.log

C:\$WINDOWS.~BT\Sources\Rollback\setuperr.log

C:\WINDOWS\INF\setupapi.dev.log
etc.


Thank you.

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