Windows 10 Unable to view photos on external hard drive after resetting laptop.

  • Thread starter Thread starter IcyLuba
  • Start date Start date
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IcyLuba

Hey so I had recently restored my laptop to factory settings as it was having problems, but now I'm not able to view any photos and videos I had saved on a external hard drive. Now there is a lock on all the icon of all the videos/photos. When I try to open the file it says "It looks like you don't have permission to view this file. Check permissions an try again.", also when I try to copy the file it says "You require permission from Everyone to make changes to this file". When I try to right click and go to properties on the folder or file there is no 'Security Tab". I've searched everywhere

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