Windows 10 Update KB4565351 failed

  • Thread starter Thread starter Frank in Abra
  • Start date Start date
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Frank in Abra

Hi,

For 3 days now I have been trying to install the August Patch Tuesday update KB4565351 on my laptop, after 5 failures incl. one manual attempt downloaded from the MSFT Update catalog, I have hidden the update using wushowhide.diagcab.


I have a new Acer Aspire5 a515-54G that came with W10 Home, Single Language, x64 1909 build 183363.959


I used Windows Restore: RESET last week because of problems and updated my fresh system with the latest updates and drivers:


Failed Updates

11 Aug KB4565351 failed (now hidden) Security Update?
MSFT Support info: August 11, 2020—KB4565351 (OS Builds 18362.1016 and 18363.1016), I have build 18363.959

Installed today successfully, secretly on the background:
14 Aug KB4565483 released July 14 Microsoft Support info: July 14, 2020—KB4565483 (OS Builds 18362.959 and 18363.959)

Other recent Updates installed successfully:
12 Aug KB4569751 Net Framework
12 Aug KB4569073 released August 11 (SSU)


Question how can a 1 month later update have a lower KB number (5351 vs. 5483)? Why does the catalog mention build 18363.1016 and tried to install that on my system while I have a lower build 18363.959?

I wasted a lot of time with KB4565351 and money (I am on a metered WIFI network) so don't want to try installing it again, also because my booting and system performance deteriorates after all these failed installing and uninstalling (each time with 4 restarts). below a copy the 3 error reports for the last failed update this morning.


This is a complete list of all my updates installed (PowerShell Hotfix):


Source Description HotFixID InstalledBy InstalledOn

------ ----------- -------- ----------- -----------

ACER-ASPIRE-5 Update KB4569751 NT AUTHORITY\SYSTEM 11/08/2020 12:00:00 am

ACER-ASPIRE-5 Update KB4497165 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4497727 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4506933 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4516115 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Update KB4517245 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4528759 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4537759 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4538674 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4541338 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4552152 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4560959 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4561600 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4565554 NT AUTHORITY\SYSTEM 09/08/2020 12:00:00 am

ACER-ASPIRE-5 Security Update KB4569073 NT AUTHORITY\SYSTEM 11/08/2020 12:00:00 am

ACER-ASPIRE-5 Update KB4565483 NT AUTHORITY\SYSTEM 14/08/2020 12:00:00 am


Any comments will be much appreciated.

Thanks

Frank

Source
Windows Modules Installer Worker
Summary
CbsPackageServicingFailure2
Date
‎14/‎08/‎2020 8:10 am
Status
Report sent
Problem signature
Problem Event Name: CbsPackageServicingFailure2
Stack Version: 10.0.18362.1012
Package: Package_for_RollupFix
Version: 18362.1016.1.5
Architecture: amd64
Culture: unknown
Status: 80070422
Failure Source: CSI Other
Start State: Staged
Target State: Installed
Client Id: UpdateAgentLCU
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 13321
Extra information about the problem
Bucket ID: b463e7045ce5f7d62c8534c53c6cd8ce (2055106826691467470)

Source
Windows Modules Installer Worker
Summary
WindowsWcpOtherFailure3
Date
‎14/‎08/‎2020 8:03 am
Status
Report sent
Problem signature
Problem Event Name: WindowsWcpOtherFailure3
OsVersion: 10.0.18362.1012:1
File: appmodel\inboxappinstallerai\appxreg.cpp
Function: Windows::WCP::AppXRegistration::BasicInstaller::Install
Line: 113
Status: 80070422
StackHash: 0x08ef087e
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 13321
Extra information about the problem
Bucket ID: 39a2fd1ee472ccf36fb1c1c8c7e7b24a (2283819554145022538)

Source
Windows Modules Installer Worker
Summary
WindowsWcpOtherFailure3
Date
‎14/‎08/‎2020 7:44 am
Status
Report sent
Problem signature
Problem Event Name: WindowsWcpOtherFailure3
OsVersion: 10.0.18362.1012:1
File: wcp\sil\ntsystem.cpp
Function: Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile
Line: 2926
Status: c00000ba
StackHash: 0x5290fcce
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 13321
Extra information about the problem
Bucket ID: f93ef39c760a90843aa3baccbe0e0f80 (1919583254714650496)

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