J
Janet Ro
Received a follow-up email from Microsoft asking if my question had been answered. An update was suggested, so here is the original text, a reply from a Community member, and my update to the original question.
Microsoft's email also wanted me to take a survey, which I did.
The reply within the text below was NOT helpful. In the least. I believe the problem lies in Microsoft's internet access file for updating WMC. That file is cut and pasted from someone else's question. Their question was not answered either.
HERE IS TEXT OF ORIGINAL QUESTION, REPLY, AND UPDATE:
Janet Ro asked on
Thank you for the suggestions regarding possible previous questions about this problem. Rather than post all the links within the Microsoft Community I have searched, please take me at my word.
I have tried numerous fix-its to get the Media Center to download current listings for the media guide.
In another thread I see that Zap2it is no longer working. It appears to be Rovi Corporation. However, I do not think the Media Guide can connect with Rovi to get the TV listings. I think that is the problem. Is Microsoft working on this issue already? In one of the threads I read a person had actually located the file responsible for connecting to the internet and accessing the guide information. This was recent, though I cannot recall the exact date. It appeared that the file only contained Zap2it as an access.
Do you have any suggestions? Thank you for your time! Below is one of the questions I found regarding this problem. Please take a look at it. It may be central to what's going on with Zap2it and WMC not being able to access guide info via Rovi Corp:
QUOTED TEXT:
"What is WMC EPG file "prefs.xml"on Vista HP 32-bit/OTA?
SI
SilverwireTX asked on
Is the fix for missing EPG by Roki as simple as fixing a "call file" for the new source? What does this file do? ///C:/ProgramData/Microsoft/eHome/EPG/prefs/prefs.xml
(See the file copied below).
I don't have enough programming knowledge to know if this is the problem or how to fix this file if it is, but surely someone at MS does! Somebody at Microsoft needs to answer this question (and fix the missing EPG problem).
After spending more than one month trying to find a way to get Media Center EPG to download Rovi instead of Zap2it,maybe this is the reason why those of us running Vista HP 32 bit cannot get rid of Zap2it. If this file controls the task of downloading the EPG from whatever source, thenit is still set to calling Zap2it to get an updated guide. I see in the file (below) that only Zap2it information is contained in the file so why can't Microsoft send out an update or other fix to direct the guide source to Roki instead?
FYI, I also tried using "Microsoft Fixit Center" which I downloaded a couple years ago (and used for other problems several times successfully) but it had no fix for the WMC EPG problem.
I thought briefly about just editing the enclosed file by replacing the name Zap2it with Roki in the file and then trying again to download/reload, etc., the Media Center Guide but I realized this file also contains other information such as "HEADEND" (with reference number for Zap2it, notRoki) and since I didn't want give myself a bigger problem, I am seeking help here online.
I can still watch TV on my PC but just don't have any EPG! Currently, I'm still getting "No Data Available" (from Zap2it) but I can do "Manual Recording" of one show at a time but no series recording and it's very tricky to make sure I'm on the right channel before I manually input the time(s) to record. That makes it very time consuming; I have to find an online TV schedule such as TitanTV to look up days, times, and reviews and then set the Manual Recorder for every one-time recording.
My PC is HP Pavilion Media Center TV PC, running Vista Home Premium 32-bit, Hauppauge WinTV HVR-1600 NTSC/ATSC Combo video card with Over Air Antenna (OTA). I download all updates, including the SP2 pack when it came out, and have had no real problems with Media Center until this disaster caused by the switch in EPG provider. I tried all methods available within Media Center Guide and suggestions from online forums to download new EPG but it always defaults to Zap2it.
I bought this PC in 2007 because it had the built-in Media Center capability and would allow me to watch TV while I did other computer work on the PC and paid quite a higher price to get that function (WMC being already loaded and as part of that current Vista version). I recently read that a few months later (late 2007 or early 2008?) that Microsoft quit providing preloaded WMC and required new computer buyers to download it. I don't know if this (different versions of Vista) has anything to do with why some users (predating or postdating the change) have different outcomes trying to download the new EPG by Roki.
Here's the file, copied from my computer Drive C: - (Note: Please excuse the format of the file; when I copied it from the Word document, I didn't know how to keep the file format intact but that didn't change any of the file information.)
Thanks for any help you can give me and thousands of others with this same problem!
SilverTX
***********
< ?xml version="1.0"?>
-<lineups xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" copyright="Copyright Microsoft Corp. All rights reserved." originalCreator="MCE 2.0" client_version="2.0" schema_version="1.1"> -<lineup sources="1949568286"> -<sources> -<s language="en" restricted="True" unmapped="False" schemaversion="1" id="0" currentversion="2908506714" regiontuningcode="US" hnt="HEADEND_NETWORK_TYPE_LOCAL_ANALOG_ANTENNA" supplierinfo="Powered by Zap2it" suppliername="Zap2it" supplierid="1" headendname="Digital Terrestrial Lineup" headend="B75001-"> <copyright>© 2015 Microsoft Corporation. All Rights Reserved. Terms of Service: http://go.microsoft.com/fwlink/?LinkId=8430 </copyright> </s> -<s language="" restricted="False" unmapped="False" schemaversion="" id="1" currentversion="0" regiontuningcode="" hnt="HEADEND_NETWORK_TYPE_UNK" supplierinfo="" suppliername="" supplierid="" headendname="" headend=""> <copyright> </copyright> </s> </sources> <tuneRequests ct="0"/> <presets ct="0"/> -<channelRename> <cr defaultServiceId="234166670" newName="K31GL-D4" oldCallSign="K31GLD4" oldName="K31GL-D4"/> <cr defaultServiceId="234166667" newName="K31GL-D1" oldCallSign="K31GLD1" oldName="K31GL-D1"/> <cr defaultServiceId="ATSC-1191-19-1" newName="1191-DT" oldCallSign="1191-DT" oldName="1191-DT"/> <cr defaultServiceId="ATSC-1111-19-1" newName="1111-DT" oldCallSign="1111-DT" oldName="1111-DT"/> <cr defaultServiceId="ATSC-KTVTSTA-11-1" newName="KTVTDT (Special Temporary Authority)" oldCallSign="KTVTSTA-DT" oldName="KTVTDT (Special Temporary Authority)"/> <cr defaultServiceId="28455498" newName="KTVTDT (KTVT-DT)" oldCallSign="KTVTDT" oldName="KTVTDT (KTVT-DT)"/> </channelRename> </lineup> </lineups>
END QUOTE
Continue reading...
Microsoft's email also wanted me to take a survey, which I did.
The reply within the text below was NOT helpful. In the least. I believe the problem lies in Microsoft's internet access file for updating WMC. That file is cut and pasted from someone else's question. Their question was not answered either.
HERE IS TEXT OF ORIGINAL QUESTION, REPLY, AND UPDATE:
Janet Ro asked on
Thank you for the suggestions regarding possible previous questions about this problem. Rather than post all the links within the Microsoft Community I have searched, please take me at my word.
I have tried numerous fix-its to get the Media Center to download current listings for the media guide.
In another thread I see that Zap2it is no longer working. It appears to be Rovi Corporation. However, I do not think the Media Guide can connect with Rovi to get the TV listings. I think that is the problem. Is Microsoft working on this issue already? In one of the threads I read a person had actually located the file responsible for connecting to the internet and accessing the guide information. This was recent, though I cannot recall the exact date. It appeared that the file only contained Zap2it as an access.
Do you have any suggestions? Thank you for your time! Below is one of the questions I found regarding this problem. Please take a look at it. It may be central to what's going on with Zap2it and WMC not being able to access guide info via Rovi Corp:
QUOTED TEXT:
"What is WMC EPG file "prefs.xml"on Vista HP 32-bit/OTA?
SI
SilverwireTX asked on
Is the fix for missing EPG by Roki as simple as fixing a "call file" for the new source? What does this file do? ///C:/ProgramData/Microsoft/eHome/EPG/prefs/prefs.xml
(See the file copied below).
I don't have enough programming knowledge to know if this is the problem or how to fix this file if it is, but surely someone at MS does! Somebody at Microsoft needs to answer this question (and fix the missing EPG problem).
After spending more than one month trying to find a way to get Media Center EPG to download Rovi instead of Zap2it,maybe this is the reason why those of us running Vista HP 32 bit cannot get rid of Zap2it. If this file controls the task of downloading the EPG from whatever source, thenit is still set to calling Zap2it to get an updated guide. I see in the file (below) that only Zap2it information is contained in the file so why can't Microsoft send out an update or other fix to direct the guide source to Roki instead?
FYI, I also tried using "Microsoft Fixit Center" which I downloaded a couple years ago (and used for other problems several times successfully) but it had no fix for the WMC EPG problem.
I thought briefly about just editing the enclosed file by replacing the name Zap2it with Roki in the file and then trying again to download/reload, etc., the Media Center Guide but I realized this file also contains other information such as "HEADEND" (with reference number for Zap2it, notRoki) and since I didn't want give myself a bigger problem, I am seeking help here online.
I can still watch TV on my PC but just don't have any EPG! Currently, I'm still getting "No Data Available" (from Zap2it) but I can do "Manual Recording" of one show at a time but no series recording and it's very tricky to make sure I'm on the right channel before I manually input the time(s) to record. That makes it very time consuming; I have to find an online TV schedule such as TitanTV to look up days, times, and reviews and then set the Manual Recorder for every one-time recording.
My PC is HP Pavilion Media Center TV PC, running Vista Home Premium 32-bit, Hauppauge WinTV HVR-1600 NTSC/ATSC Combo video card with Over Air Antenna (OTA). I download all updates, including the SP2 pack when it came out, and have had no real problems with Media Center until this disaster caused by the switch in EPG provider. I tried all methods available within Media Center Guide and suggestions from online forums to download new EPG but it always defaults to Zap2it.
I bought this PC in 2007 because it had the built-in Media Center capability and would allow me to watch TV while I did other computer work on the PC and paid quite a higher price to get that function (WMC being already loaded and as part of that current Vista version). I recently read that a few months later (late 2007 or early 2008?) that Microsoft quit providing preloaded WMC and required new computer buyers to download it. I don't know if this (different versions of Vista) has anything to do with why some users (predating or postdating the change) have different outcomes trying to download the new EPG by Roki.
Here's the file, copied from my computer Drive C: - (Note: Please excuse the format of the file; when I copied it from the Word document, I didn't know how to keep the file format intact but that didn't change any of the file information.)
Thanks for any help you can give me and thousands of others with this same problem!
SilverTX
***********
< ?xml version="1.0"?>
-<lineups xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" copyright="Copyright Microsoft Corp. All rights reserved." originalCreator="MCE 2.0" client_version="2.0" schema_version="1.1"> -<lineup sources="1949568286"> -<sources> -<s language="en" restricted="True" unmapped="False" schemaversion="1" id="0" currentversion="2908506714" regiontuningcode="US" hnt="HEADEND_NETWORK_TYPE_LOCAL_ANALOG_ANTENNA" supplierinfo="Powered by Zap2it" suppliername="Zap2it" supplierid="1" headendname="Digital Terrestrial Lineup" headend="B75001-"> <copyright>© 2015 Microsoft Corporation. All Rights Reserved. Terms of Service: http://go.microsoft.com/fwlink/?LinkId=8430 </copyright> </s> -<s language="" restricted="False" unmapped="False" schemaversion="" id="1" currentversion="0" regiontuningcode="" hnt="HEADEND_NETWORK_TYPE_UNK" supplierinfo="" suppliername="" supplierid="" headendname="" headend=""> <copyright> </copyright> </s> </sources> <tuneRequests ct="0"/> <presets ct="0"/> -<channelRename> <cr defaultServiceId="234166670" newName="K31GL-D4" oldCallSign="K31GLD4" oldName="K31GL-D4"/> <cr defaultServiceId="234166667" newName="K31GL-D1" oldCallSign="K31GLD1" oldName="K31GL-D1"/> <cr defaultServiceId="ATSC-1191-19-1" newName="1191-DT" oldCallSign="1191-DT" oldName="1191-DT"/> <cr defaultServiceId="ATSC-1111-19-1" newName="1111-DT" oldCallSign="1111-DT" oldName="1111-DT"/> <cr defaultServiceId="ATSC-KTVTSTA-11-1" newName="KTVTDT (Special Temporary Authority)" oldCallSign="KTVTSTA-DT" oldName="KTVTDT (Special Temporary Authority)"/> <cr defaultServiceId="28455498" newName="KTVTDT (KTVT-DT)" oldCallSign="KTVTDT" oldName="KTVTDT (KTVT-DT)"/> </channelRename> </lineup> </lineups>
END QUOTE
Continue reading...
