Windows 10 Usb 3.0 issue-Mixed Reality

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MACsoftware

When I open mixed reality before plugging in the USB for my HP reverb G2, it displays that my pc meets the requirements and has USB 3.0 but when plugging in the USB to any port an error is triggered stating the USB cable is not connected to a USB 3.0 port. This error occurs in every port. It was functioning perfectly for about a month before this and there was the same error before, but I fixed it by uninstalling and reinstalling mixed reality portal. When it failed again, a fresh install didn't fix the issue. Is there any software fix to this issue or is it a hardware issue?

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