Windows 10 USB Webcam not working

[KieranTingle]

Hi, I have a ASUS GL503VM with an integrated webcam but have recently purchased a new one for increased video quality. However, it does not appear to work. The computer reads, shows it installed and says it is ready to work, but the screen is black when in use.


Here is what the events say:

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Device USB\VID_1B3F&PID_1167&MI_00\6&2fef8b07&0&0000 was not migrated due to partial or ambiguous match.


Last Device Instance Id: USB\VID_062A&PID_5918&MI_00\6&363ef544&0&0000

Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}

Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(4)#USBMI(0)

Migration Rank: 0xF000FFFFFFFF0023

Present: false

Status: 0xC0000719



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Device USB\VID_1B3F&PID_1167&MI_00\6&2fef8b07&0&0000 was configured.


Driver Name: usbvideo.inf

Class Guid: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}

Driver Date: 06/21/2006

Driver Version: 10.0.19041.488

Driver Provider: Microsoft

Driver Section: USBVideo.NT

Driver Rank: 0xFF2002

Matching Device Id: USB\Class_0e

Outranked Drivers:

Device Updated: false

Parent Device: USB\VID_1B3F&PID_1167\5&30c338ee&0&4


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Device USB\VID_1B3F&PID_1167&MI_00\6&2fef8b07&0&0000 was started.

Driver Name: usbvideo.inf
Class Guid: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}
Service: usbvideo
Lower Filters: WdmCompanionFilter
Upper Filters:

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The webcam is "Plug and Play" and shouldn't need drivers. Still, I have checked my drivers are up to date, reinstalled and uninstalled USB and webcam drivers, updated my bios and watched all the videos on youtube and google tutorials. Any helps or tips would be much appreciated. If you need any more information just ask

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