Windows 10 Use of zoom and live kernel event 141

  • Thread starter Thread starter ManthosDamoulakis
  • Start date Start date
M

ManthosDamoulakis

Hello, i use a new hp envy 13'' with AMD RYZEN 5 4500U 2.3GHZ 8GB RAM and 512GB SSD and when i use zoom for meetings the system crashe with the following error





A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent

Code: 141


Parameter 1: ffffbc098a60c010

Parameter 2: fffff800992bacd0

Parameter 3: 0

Parameter 4: 6460

OS version: 10_0_18363

Service Pack: 0_0


Is this a hardware problem or can i do anything to solve tthe above problem. It only happens when i use zoom. When i use skype for meetings it does not appear Thank you!

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