D
DuncanRoss1
Hi
I bought a Dell Vostro 1015 laptop which came with win10 installed and I had a lot of problems and found out that Dell did not support my machine when running win 10. So with that in mind I installed win 7 pro and the number of issues decreased but did not stop altogether. I have done sfc scan and dism checks and no issues were highlighted. I went to the Dell website to update drivers and found out that the graphics are no longer supported. My system now bluescreens when viewing online videos eg youtube or playing online games eg World of Tanks. I have looked at crash dump report and most of the crashes are tagged as Windows related eg
052618-22838-01.dmp 26/05/2018 07:25:26 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000001 00000000`00000002 00000000`00000001 fffff880`01691ee6 aswStm.sys aswStm.sys+17d5 Stream Filter Avast Antivirus AVAST Software 18.4.3891.0 x64 ntoskrnl.exe+a44a0 C:\Windows\Minidump\052618-22838-01.dmp 2 15 7601 277,568 26/05/2018 07:26:27
052518-25646-01.dmp 25/05/2018 20:17:16 IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff880`03892a18 00000000`0000000b 00000000`00000001 fffff800`02cd9fc6 ntoskrnl.exe ntoskrnl.exe+a44a0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24117 (win7sp1_ldr_escrow.180422-1430) x64 ntoskrnl.exe+a44a0 C:\Windows\Minidump\052518-25646-01.dmp 2 15 7601 277,576 25/05/2018 20:29:42
052518-27627-01.dmp 25/05/2018 19:04:30 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ndis.sys ndis.sys+27990 NDIS 6.20 driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+a4470 C:\Windows\Minidump\052518-27627-01.dmp 2 15 7601 277,568 25/05/2018 19:06:36
Could anyone one offer me some help in trying to resolve this issue, I am not a very techy person so step by step ( Dummies guide) instructions would be appreciated. Thanks in anticipation.
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I bought a Dell Vostro 1015 laptop which came with win10 installed and I had a lot of problems and found out that Dell did not support my machine when running win 10. So with that in mind I installed win 7 pro and the number of issues decreased but did not stop altogether. I have done sfc scan and dism checks and no issues were highlighted. I went to the Dell website to update drivers and found out that the graphics are no longer supported. My system now bluescreens when viewing online videos eg youtube or playing online games eg World of Tanks. I have looked at crash dump report and most of the crashes are tagged as Windows related eg
052618-22838-01.dmp 26/05/2018 07:25:26 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000001 00000000`00000002 00000000`00000001 fffff880`01691ee6 aswStm.sys aswStm.sys+17d5 Stream Filter Avast Antivirus AVAST Software 18.4.3891.0 x64 ntoskrnl.exe+a44a0 C:\Windows\Minidump\052618-22838-01.dmp 2 15 7601 277,568 26/05/2018 07:26:27
052518-25646-01.dmp 25/05/2018 20:17:16 IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff880`03892a18 00000000`0000000b 00000000`00000001 fffff800`02cd9fc6 ntoskrnl.exe ntoskrnl.exe+a44a0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.24117 (win7sp1_ldr_escrow.180422-1430) x64 ntoskrnl.exe+a44a0 C:\Windows\Minidump\052518-25646-01.dmp 2 15 7601 277,576 25/05/2018 20:29:42
052518-27627-01.dmp 25/05/2018 19:04:30 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ndis.sys ndis.sys+27990 NDIS 6.20 driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+a4470 C:\Windows\Minidump\052518-27627-01.dmp 2 15 7601 277,568 25/05/2018 19:06:36
Could anyone one offer me some help in trying to resolve this issue, I am not a very techy person so step by step ( Dummies guide) instructions would be appreciated. Thanks in anticipation.
Continue reading...