Windows 10 “We can’t sign you in to your account” error message after my laptop crashed. How can I regain access to my files?

  • Thread starter Thread starter Lynette E
  • Start date Start date
L

Lynette E

I’ve restarted a handful of times with no luck. I’ve attempted the safe restart, still nothing. This local account seems to have a lot of restrictions, I’m not able to create any other user accounts, I’m unable to sign into Microsoft. Files are restricted so I’m not able to see if my original account is still there. Seems like everything has been wiped. What are my next steps? I’m not very computer savvy so I can attempt to factory reset and lose all my files or take my laptop back to Best Buy for technical support? Please help.

Continue reading...
 
You must log in or register to reply here.

Similar threads

J
Windows 11 How can I recover a hacked account with no way of giving a specified email, phone number, or account name?
Replies
0
Views
8
Jeanette Straughn
J
Z
Windows 11 How can I regain access to my Microsoft Teams and email account when my verification code is not coming through due to my phone number being temporari
Replies
0
Views
1
zeynep canavar
Z
X
Windows 11 How can I get into my HP laptop when I have forgotten the PIN?
Replies
0
Views
4
Xavion S Mullan
X
M
Windows 10 We cannot sign you in with this credential because your domain isn’t available, how do I solve this?
Replies
0
Views
6
M Binfarah
M
V
Windows 11 Urgent: Data Loss and Access Issues After Windows Sign-Out Notification
Replies
0
Views
6
Venice De Guzman
V
Back
Top