Windows 11 what do I do my HP printer has stopped working ?

  • Thread starter Thread starter Karen Arrand
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Karen Arrand

Hello I have a fairly new HP laptop with Windows 11 my husband bought an HP printer, a 6400 all in one envy well right now it is really not the envy. It was working fine for a while and Iam not sure what happened but HP ink sent us some ink cartridges we use the 67 cartridges and I didn't notice that we were given 67/305 they were larger and they went in and yet they didn't work, my husband took them out and put the old ones back in. He said he could hear it loading and it was trying to work. It has not worked since. now I have noticed at the bottom of the screen that there is a cloud that wit

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