Windows 10 What is causing "unknown usb device descriptor request failed" ?

  • Thread starter Thread starter Andrew-c-s
  • Start date Start date
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Andrew-c-s

I've been having this issue for weeks now.I have a Logitech mouse on an Asus x571GT laptop, and one day the Bluetooth connection to my mouse suddenly disappeared.I checked and the Bluetooth on my laptop disappeared. I checked DEVICE MANAGER and the Bluetooth was gone (unless I selected to show hidden devices) but under the Universal Serial Bus, one of the drivers is called "unknown usb device descriptor request failed" appeared.If my Bluetooth is working, that error isn't there. The second my Bluetooth disappears, "unknown usb device descriptor request failed" appears under Universal Serial

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