A
AnuragGoswami1
Hi
I'm having a hard time solving this issue even after looking for the issue on multiple websites.
My laptop is unable to go to sleep and draining my battery all along every time i put it into sleep mode. This wasn't the case before.
After few weeks of uninstalling multiple apps to solve the problem. i just checked the event logger in the system and found out "WHEA-Logger Event "A corrected hardware error has occurred" appearing multiple times in the list. its like this
A corrected hardware error has occurred.
Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express)
Primary Busevice:Function: 0x0:0x1C:0x4
Secondary Busevice:Function: 0x0:0x0:0x0
Primary Device NameCI VEN_8086&DEV_ 9DBC&SUBSYS_129A1025&REV_F0
Secondary Device Name:
So i thought the issue was with some pci express device and tried to update all the drivers which were available like chipset, graphics etc. Everything has been updated and also the multiple windows updates have come since this problem started but nothing has been able to resolve it. I have looked at many different websites but nothing seems to work
PFA the screenshots. THIS same error appears multiple times within a minute and this is what i believe causing the Laptop to not go to sleep when asked to.
My Laptop
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ANURAG-SWIFT3
System Manufacturer Acer
System Model Swift SF314-55G
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.07, 24-12-2018
SMBIOS Version 3.1
Embedded Controller Version 1.08
BIOS Mode UEFI
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.85 GB
IRQ 109 Microsoft ACPI-Compliant System
IRQ 109 I2C HID Device
I/O Port 0x00000070-0x00000070 Motherboard resources
I/O Port 0x00000070-0x00000070 System CMOS/real time clock
Memory Address 0x80000000-0xDFFFFFFF PCI Express Root Complex
Memory Address 0x80000000-0xDFFFFFFF Intel(R) UHD Graphics 620
Memory Address 0x90000000-0xA1FFFFFF Intel(R) PCI Express Root Port #5 - 9DBC
Memory Address 0x90000000-0xA1FFFFFF NVIDIA GeForce MX250
Memory Address 0xA3000000-0xA40FFFFF Intel(R) PCI Express Root Port #5 - 9DBC
Memory Address 0xA3000000-0xA40FFFFF NVIDIA GeForce MX250
Memory Address 0xA4200000-0xA42FFFFF Intel(R) PCI Express Root Port #9 - 9DB0
Memory Address 0xA4200000-0xA42FFFFF Standard NVM Express Controller
Continue reading...
I'm having a hard time solving this issue even after looking for the issue on multiple websites.
My laptop is unable to go to sleep and draining my battery all along every time i put it into sleep mode. This wasn't the case before.
After few weeks of uninstalling multiple apps to solve the problem. i just checked the event logger in the system and found out "WHEA-Logger Event "A corrected hardware error has occurred" appearing multiple times in the list. its like this
A corrected hardware error has occurred.
Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express)
Primary Busevice:Function: 0x0:0x1C:0x4
Secondary Busevice:Function: 0x0:0x0:0x0
Primary Device NameCI VEN_8086&DEV_ 9DBC&SUBSYS_129A1025&REV_F0
Secondary Device Name:
So i thought the issue was with some pci express device and tried to update all the drivers which were available like chipset, graphics etc. Everything has been updated and also the multiple windows updates have come since this problem started but nothing has been able to resolve it. I have looked at many different websites but nothing seems to work
PFA the screenshots. THIS same error appears multiple times within a minute and this is what i believe causing the Laptop to not go to sleep when asked to.
My Laptop
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ANURAG-SWIFT3
System Manufacturer Acer
System Model Swift SF314-55G
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.07, 24-12-2018
SMBIOS Version 3.1
Embedded Controller Version 1.08
BIOS Mode UEFI
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.85 GB
IRQ 109 Microsoft ACPI-Compliant System
IRQ 109 I2C HID Device
I/O Port 0x00000070-0x00000070 Motherboard resources
I/O Port 0x00000070-0x00000070 System CMOS/real time clock
Memory Address 0x80000000-0xDFFFFFFF PCI Express Root Complex
Memory Address 0x80000000-0xDFFFFFFF Intel(R) UHD Graphics 620
Memory Address 0x90000000-0xA1FFFFFF Intel(R) PCI Express Root Port #5 - 9DBC
Memory Address 0x90000000-0xA1FFFFFF NVIDIA GeForce MX250
Memory Address 0xA3000000-0xA40FFFFF Intel(R) PCI Express Root Port #5 - 9DBC
Memory Address 0xA3000000-0xA40FFFFF NVIDIA GeForce MX250
Memory Address 0xA4200000-0xA42FFFFF Intel(R) PCI Express Root Port #9 - 9DB0
Memory Address 0xA4200000-0xA42FFFFF Standard NVM Express Controller
Continue reading...