Windows 10 WHEA Uncorrectable Error (kernel and storport)

  • Thread starter Thread starter Max_I_mus
  • Start date Start date
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Max_I_mus

Hello! I have a very annoying problem in that my PC crashes with a whea_uncorrectable_error BSOD. I have uploaded the dump file and here is some additional info:


Dump file: 031921-8187-01.dmp


[COLOR=rgba(17, 17, 17, 1)]On Fri 3/19/2021 1:47:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\031921-8187-01.dmp
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]ntoskrnl.exe[/COLOR] (nt+0x3F5C50)
Bugcheck code: 0x124 (0x10, 0xFFFFA40E7781A028, 0xFFFFA40E67E3BB5C, 0xFFFFA40E67F031A0)
Error: [COLOR=rgba(17, 17, 17, 1)]WHEA_UNCORRECTABLE_ERROR[/COLOR]
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Fri 3/19/2021 1:47:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: [COLOR=rgba(17, 17, 17, 1)]storport.sys[/COLOR] (storport!StorPortWriteRegisterUshort+0x9295)
Bugcheck code: 0x124 (0x10, 0xFFFFA40E7781A028, 0xFFFFA40E67E3BB5C, 0xFFFFA40E67F031A0)
Error: [COLOR=rgba(17, 17, 17, 1)]WHEA_UNCORRECTABLE_ERROR[/COLOR]
file path: C:\WINDOWS\system32\drivers\storport.sys
product: [COLOR=rgba(17, 17, 17, 1)]Microsoft® Windows® Operating System[/COLOR]
company: [COLOR=rgba(17, 17, 17, 1)]Microsoft Corporation[/COLOR]
description: Microsoft Storage Port Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a storage driver or controller driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.[/COLOR]

I have made sure all drivers are up to date.

Windows 10 is up to date.

I have run chkdsk.

I have run dism online cleanup-image restorehealth

I have reseated the memory, etc.

I ran memtest86 with no errors.


Please advise!!

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