Windows 11 Why can't I locate and lock my stolen Laptop?

  • Thread starter Thread starter Chane Albertse
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Chane Albertse

My laptop was stolen. I tried to track it with Find my device but it keeps telling me "We can't locate your device right now, try again later". I also tried to lock my device and it keeps saying "We can't lock your device right now, we'll email you when we successfully lock your device". The battery life shows 0%. What could be the cause of this?

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