Windows 11 Why didn't restoration from system image backup bring back my MS Office?

  • Thread starter Thread starter Zack Abrams
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Zack Abrams

Two weeks ago, I created a System Image of Windows 11, 64bit, of my PC laptop on an external hard drive formatted NTFS. On the drive the folder was named "WindowsImageBackup"). Are "Windows Image" and "System Image" the same thing?Two days ago, my entire hard drive crashed, and I was forced to do a system reset (factory reset). Windows built-in hard drive health check produced an overall clean bill of health with no reports of bad sectors. When I tried to restore my system from the external hard drive, it restored my files, documents, pictures, etc., but none of my programs that were already

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