Windows 10 Why does windows 10 keep forgetting my Blackwire headset?

  • Thread starter Thread starter Brett S.
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Brett S.

I use a Poly Blackwire 3300 USB headset for my work computer (a Thinkpad laptop, Windows 10, AMD Ryzen 7 PRO 5850U), but every few days the headset will just stop working. I log on in the morning like usual but all sound will be coming directly from the laptop, not the headphones. I unplug the headset from the docking station and plug it back in, but nothing happens. I try plugging it into the laptop USB, but nothing happens. When I go to the Device Manager, the Poly Blackwire isn't listed at all, like the PC won't recognize the headset, even though it was working fine the previous day. Whenev

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