N
NicoleEckhart
My laptop won't turn on. I plug the charger in and the light turns red. If I push on the power button the light goes off. I bought another charger and the same thing. It did glow white for a little bit but went off. Is it the battery or is it possibly something broken inside the charger port? It doesn't turn on at all. No fans running nothing. I would hate to give up on it right away if it's a simple fix but from everything I read if it was a battery problem my laptop should turn on without the battery with the charger. My laptop doesn't turn on even with the charger. I figure if it's completely dead the light wouldn't light up at all. I am hoping for some good news or help. I tried on the HP website to get help and the professional there didn't know what was wrong. He couldn't help me. I have a 15-F387wm. Thank you.
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