Windows 11 Why wont my microsoft rewards points redeem?

  • Thread starter Thread starter ABP123
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ABP123

I have tried redeeming my Microsoft reward points and when asked to link a number to my account it said that there is a problem with my account or the purchase. I then removed the phone number and tried another and still came up with the same error message when trying to redeem. I then have tried to add my original phone number to my account but now it now wont even let me add one! I have contacted customers services and have not got a response. How do I resolve this?

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